EZ Automotive

Great work, lovely people, John was very generous with his time to walk me through everything and I really felt like I was getting honest opinions instead of salesman speech. The kind of place I’d look forward to taking my car to.

Jan 14, 2025 · Samuel Newall

I have been going to ez automotive for about 6 years with 2 different vehicles. They are upfront consistent and reliable. I know I will be taken care of and I am happy to support a local business. They are honest and always have great customer service.

Nov 18, 2024 · Kat Sifuentes

Our son brought his car in Friday morning 10:am on 02/23/24 to get a diagnostic and to check his serpentine belt, etc. it all started great with Tiara showing concern that our son would get stranded so she told our son to check me in even though they were super busy. Sadly, it went downhill after that...our son drove in with his car running but after John looked at it he called later that afternoon to say now it will not start. John said it was purely coincidental but we were suspicious. Saturday afternoon John called back to say he still couldn't get it started so he will order the engine computer module. We paid $575 for this repair but similar to Matt T.'s review we also discovered John never fixed the initial issue. He never gave us an estimate and our son didn't sign a contract or agree to anything. John agreed he did not follow BAR, Bureau of Automotive Repair protocol but as he was fast talking it was making us worried more. They genuinely seem like really good people, pleasant to talk to but despite that we were very suspicious about what just happened. Similar to a doctor's creed, "Do no harm," is what I expect when we enter a business. We're not sure if John is the only mechanic there but, perhaps he is in over his head and or needs help but our problem was made worse when we left and the original problem was never addressed/fixed, we paid for what they broke in the first place which is not what we came in for. Either John hasn't been working on cars long or too long but our initial conversation with him made us worries because he was talking very fast but not making sense and unsure of how our car stopped working all of a sudden. Our son is a student at SBCC and lives out of his van so he had to get a hotel room for three nights until the car was finally ready. He is also a food delivery driver so his livelihood was affected that he could not work for four days. We lodged a complaint with BAR and will also be filing with the Better Business Bureau and file in small claims court. I did contact them and hopefully they will do the right thing, if so we will pull our complaints. We are not trying to make any money here, just recover what we lost as a result of this experience :-(

Feb 29, 2024 · Grace Amante-Muniz

The whole team is super helpful and efficient. I use my car to get to multiple patients homes throughout the day (not just to and from work) which always complicates being able to leave my car for long periods. Shoutout to Tiara at the front desk who has always been really understanding of that and helps me find times that work and helps get me in in a pinch. They’re thorough without recommending a bunch of work I don’t actually need. It’s very nice as a woman to be able to go to a mechanic and fully trust them. Fair prices and quality work. John and team are the best!

Aug 28, 2023 · Alexa Colburn

John is a such an great, honest mechanic and I wish I could give his shop 10 stars. We were on a road trip last week from San Francisco to San Diego to take our kids to Legoland when road debris punched a hole in our air conditioning condenser leaving us with no ac in 90 degree heat. After visiting/calling every shop between Buellton and Santa Barbara I found John at EZ Automotive. They were busy but he wanted to help us out and man was he a life saver. He kept me in the loop on the status, shuttled me to the hotel we had to stay in, and even brought the car to us so we could get back on the road faster. Big thanks to John and his crew for the best mechanic service ive ever encountered.

Aug 01, 2018 · Patrick Enstrom