F & M Auto Repair

My first and last. I went in for an oil and transmission service. 10 days later, all of my oil spilled out of my car while driving. Thank God I had barely got out the freeway. I towed it to Frank the following day, and he told me that one of his mechanics didn't tighten the oil filter properly. So he re did the service and charged me 220 more for their mistake from the 280 I already paid for the service. Not fair at all, but i paid. Now oil went in my sensors and damaged my vehicle piece at a time, and my transmission is acting up, so I towed it back to his shop so he can diagnose my car. He was pretty upset because I told him what had happened. He didn't want to feel responsible, so he replied, "So what do you want me to fix" with an attitude. So I got upset, because I had told him if he can diagnose it before I got my car towed there before i got there, he said bring it. It was that attitude that i didn't appreciate. So i decided to take it to another shop, I didn't even let him touch it with his bad attitude, it was uncomfortable and very unprofessional. No sir, never again. It's a scam shop. Update: I just took it to another mechanic shop and was advised that the wrong transmission oil was added to my vehicle. Besides that, he informed me that he wasn't even suppose to change my transmission oil, if he knew anything about my vehicle, which messed up my valves and now they have to replace the valves and oil, not hundreds, but thousands of dollars of parts and labor. Thanks for nothing, Frank. I support local businesses in my city, but you are my biggest disappointment. I'm heartbroken, sad, and feel betrayed. I trusted you with my vehicle for a simple change and got screwed. R.i.p to my mini cooper, is too expensive to fix for someone else's mistake.

Dec 27, 2023 · datfool chuy

Well, not really happy. One 🌟 is just to be nice, but honestly everywhere is just money specially if you are female. They makes mistakes but cars can't talk......but is our fault it happens again. They lose a customer 😕

May 23, 2024 · Gindra Jatib (NN2)

Expert repair service and quick. Frank is a good & honest businessman that cares about his customers. Very fair pricing.

Sep 17, 2023 · Billy

Great lasting work!... Great service!... I HIGHLY recommend this shop!... Im very happy with the guys at this shop. Frank is the very Best!!!!. Great job, guys!👍... And ... "Thank you".

Jan 31, 2024 · TC Lynch

Great place if you need an oil change or tire service. Always a warm welcome when I use their service! 5 out of 5 guaranteed!!! Thx for always doing oil change. My poor Chevy Impala

Jul 19, 2023 · Nehemiah Taueetia