Fastbay Automotive

STAY AWAY FROM THESE PEOPLE. I had an extremely disappointing experience with this mechanic and would strongly advise against using their services. If I could rate it zero stars, I would. The service I received was unprofessional and dishonest. I initially took my car to have the alternator replaced, and was told it would be ready for pick-up the following day. However, I received a call just an hour later stating the car was ready. When I arrived, the mechanic informed me that his wife, who is not a certified mechanic, had performed the replacement. I paid in cash and left. The next morning, when I started the car, it began shaking. The following day, my wife drove it to a local store, but the car wouldn't start. Thankfully, a kind stranger was able to help get the car running again. I returned to the shop for an inspection to ensure the alternator had been installed correctly. The mechanic requested an additional $120 for this inspection, and then abruptly left the shop. Shortly after, his wife emerged and rudely insisted that I either pay the diagnostic fee or leave. This experience left me questioning the integrity of the shop, and I suspect they may have caused further damage to my vehicle. I have never seen them actually fix a car at their location, which raises concerns about their credibility and professionalism. I would have preferred to pay three times the amount I gave them to have my car fixed by a certified and honest mechanic. This experience has definitely been a lesson learned. An update: I forgot to mention that they said you need to replace the fuel pump. I went to another mechanic and said nothing is wrong with the pump. I was told there was an issue with the connection to the alternator. BTW, I paid what your husband asked for. I never negotiate prices with mechanic to do their job efficiently. You're such a liar.

Feb 11, 2025 · Khaled Abdelaziz

Our son broke down in the parking lot of his apartment near Clemson university and I called Fastbay to help. They came and towed his car, diagnosed the problem and fixed it all within a 2 hour time period. They were so sweet, understanding and helpful. We are 2 hours away and felt helpless being far away and unable to be there to help him. Thanks to Fastbay, his car is up and running and ready to go all at a reasonable price. We can’t thank them enough! Awesome people, awesome place!

Feb 08, 2025 · Anna Groome

I sent in our vehicle to get looked at was having starter issues. Mike he fixed the issue and didn't do work that wasn't necessary was honest and transparent. He was available to us on the weekend was very nice and convenient. I will be doing business in the future it is good to have an honest mechanic they are hard to come by.

Dec 15, 2024 · Brandon Jones

Ive never left a Google review before but Fastbay Automotive is deserving of it. Mike was friendly and extremely helpful. He broke down how to check different aspects of my car and got my vehicle in and out extremely fast! Would definitely recommend.

Jan 18, 2025 · Benjamin Weiner

Mike is an excellent mechanic, really knows what he's doing. Get your car in & out with reassurance that you won't pay for anything you didn't want fixed. Got my car back within the day. Stellar work!

Dec 21, 2024 · Adrik Weinsier-Marcano