Firestone Complete Auto Care

Firestone Complete Auto Care

  • +1 402-972-8683
  • www.firestonecompleteautocare.com
  • 2001 Harney St, Omaha, NE 68102, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Firestone Complete Auto Care ico

(217)

Auto Repair Stations

Douglas County . Nebraska

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  • Intro
  • Photos
  • Location
  • Reviews

Firestone Complete Auto Care Introduce

Firestone Complete Auto Care is a trusted name in the auto industry, providing high-quality repair and maintenance services to drivers across the United States. Located at 2001 Harney St, Omaha, NE 68102, Firestone Complete Auto Care is your one-stop shop for all things automotive. Their team of professional technicians specializes in a wide range of services including routine maintenance, repairs, and parts replacements, ensuring that your vehicle remains in top condition.

Firestone Complete Auto Care offers an extensive selection of auto parts and accessories, making it easy to find what you need for your car. Whether you're looking for new tires or replacement filters, their store has everything you need under one roof. The establishment is well-known for its commitment to customer satisfaction, with a focus on providing reliable service and quality products.

Customers have shared mixed feedback about their experiences at Firestone Complete Auto Care. Many highlight the professionalism and friendliness of the staff, as well as the comprehensive services offered. For example, one satisfied customer praised the team for their attention to detail and ability to make them feel heard during their visit. However, there have also been instances where customers felt let down by the service quality. One negative review mentioned an issue with a leak that went unnoticed after routine maintenance, leading to costly repairs later on.

Despite the occasional misstep, Firestone Complete Auto Care remains dedicated to improving its services and ensuring customer satisfaction. Their goal is to provide a seamless experience for all visitors, whether you're in need of a quick oil change or more complex repairs. The store's location, combined with its wide range of services, makes it a convenient choice for drivers in Omaha and surrounding areas.

  • Comprehensive auto repair and maintenance services
  • Wide selection of car parts and accessories
  • Professional and friendly staff
  • Closed on major holidays (please check with the store)

If you're in need of auto care, Firestone Complete Auto Care invites you to visit their location at 2001 Harney St, Omaha, NE 68102. Their team is ready to assist with all your automotive needs during their convenient business hours.

Photos

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Location

Customer Reviews

Matt and the team are fantastic people who are professional and personable. They make me feel heard and I appreciate knowing I’ll be taken care of every time. also, get the road hazard coverage.

Nov 11, 2024 · Katrina Adams

They left something loose after my oil change and air filter replaced (employee said “oh we we probably left something loose” when I called to tell them I smell something burning, and that there was fluid leaking) and I was told they couldn’t get me in that day if I don’t come before 4pm. So I went in on a Saturday morning, and the guy at the front desk had a horrible attitude. I assume because he was so busy. I explained that I came in after calling because there had been a burning smell coming from my car ever since I had gotten my oil changed. The front desk guy told me they let my car run for 20 mins, and they don’t see any leaks. Then they said they put dye on the engine, and scheduled me to come back in a week. When I went back, I was told that there was indeed a terrible leak that lead to me needing over $1600.00 in repairs. I later learned that it was very dangerous to even be driving my car under that condition. As a long time customer I’m overly disappointed in my experience, the attitude’s on both days that I brought my car in and lack of accountability for their mistake. When I asked how could all of this damage happen 2 days after an oil change and why didn’t they see it before. Mathew told me…..it just happens.

Oct 10, 2024 · Tia

It was a Saturday an hour before they closed. They were able to get it done. Plus I had my family with me my hooligans were playing in their lobby. Wonderful staff pleasant people. I will come back for all my needs.

Oct 21, 2024 · Leonard Cashman

Thanks Matt for helping me with my tires today! I really appreciate the professional service and the pleasant attitude, you made a stressful situation tolerable.

Feb 12, 2025 · Mike Dooley

Great Great communication and timely appointments for getting new tires installed. Good job on installing them correctly and communicating completion promptly. Once again got another one of my vehicles serviced without issue.

Jan 03, 2025 · Mark Jackson