Gerald Nissan of Naperville Service

I recently purchased a car on the 27th of November 2024 with the assistance of Arma Hassani of Gerald Nissan at Naperville and the experience was exceptional from start to finish. Arma was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle for my needs and budget. What stood out the most was Arma's attention to detail and patience throughout the process. They answered all my questions thoroughly, provided clear explanations about the car's features, and made the entire process seamless and stress-free. Arma friendly demeanor and no-pressure approach made me feel confident in my decision. I truly appreciate his honesty and transparency, which are hard to find in sales. Thanks to Arma, Todd and the financial manager. I drove away in a car I absolutely love, and I couldn’t be happier with the experience. I highly recommend Arma Hassani to anyone looking to purchase a vehicle. I still call Arma up till date anytime I have any questions. Thanks you Arma Hassani for everything you are the best 👌 👍 😍 🥰 ☺️

Dec 07, 2024 · Ogunade Adetutu

The service center at this location is terrible. They don't actually check the car or do any multi-point inspections properly. Within the span of 2-3 weeks according to the technicians my brake pads magically regrew to be 2 mm thicker. Obvious things like a torn rear wiper blade were marked as passing. I was told tires were rotated but they were in fact not rotated. I would not recommend paying them and trusting them with your car. I have been using their services for many years but the quality has been on a steady decline for the past 2 years.

Jan 18, 2025 · Nishant Kabra

Edgar deserves more stars! What a wonderful experience I had. The entire team took their time to explain things and answer all of my questions. I appreciate your patience with me. I LOVE my new car! And shout out to the porters for their great attitudes. The energy here was so good! Go see Edgar, you won’t be disappointed.

Jul 25, 2024 · Michelle Denic

Uzair greeted me promptly and directed me to Jacob for assistance. Jacob helped me purchase a new oil change package. He got me a great deal on another 3 year package. They didn’t have quite the same package as I had before, so I did spend more than last time, but still would save money in the long run. Always happy with the service provided here!

Apr 13, 2024 · Bridget Eby

Great coffee making experience!

Feb 06, 2025 · Rahul Bikram Shah

We had an incredible positive experience at Gerald Nissan, Naperville. George and Jason, General Manager were extremely professional. They listened to us and located the vehicle with the color and options we requested. They did everything they could to make the purchase of our 2025 Armada Platinum an enjoyable experience. Adam, sales associate was very polite, professional and knew everything about the vehicle and features. I would highly recommend Gerald Nissan to anyone looking to purchase a new vehicle.

Mar 18, 2025 · David Kocourek

Nice service, but I'm still waiting for my Manifold to be fixed on my 2018 Rogue...can't complain, enjoying the loaner necessary to go to work. The part was suppose to be in last Tuesday WAZZUP???

Feb 22, 2025 · Juanita Ehlers