Gerber Collision & Glass

Kept me updated on what was going on with my vehicle and was very nice to work with.The o ly thing I'd complain about is tape residue was left on my paint it almost looked like some had used duct tape.

Sep 18, 2024 · Jaleesa Heath

If you have months to go without your vehicle this shop is for you! They give indirect answers when asked about picking up your car everything is an “estimate” in case something goes wrong which it typically does here resulting in more delays

Jul 10, 2024 · Carmela Wright

This was not a good experience at all. Needed some paint bubble repaired on my vehicle. An appointment was set up through my dealership. I dropped my vehicle the night before. Went all day Monday and never heard from Gerber. I called in Tuesday morning, and as I had wondered, my vehicle had not even been started. The receptionist said there was not a verified payment, and I needed to talk to my dealership. The dealership had the payment arranged by 10am. That person did not relay the information, and therefor, my vehicle sat yet again for another day. No communication on Wednesday. Called to check Thursday, and they said it still was not ready. Finally that Friday, I showed up. They had it in the back still, and were "polishing it up" I dropped my vehicle off clean, inside and out, yet for some reason it went into their wash bay two different times. As for getting home with it finally, it looks like it had scratches all over the entire hood, the only panel that was supposed to be getting repainted. The decal was put on completely crooked, and not spaced correctly. I also had to go back, and request the weather stripping for under the hood, as that had not been put back on. Five days, and only had to be fixed in two spots on the hood. What a terrible experience with what should be a nationally known chain for paint and collision repair.

Jan 17, 2023 · Will

EDIT: the response given by the company is a generic one they seem to be giving everyone to save face. No general manager has been in contact with me at this point in time. Boo. My car was supposed to be returned almost a week ago but additional damages were found. Fair. I understand that. Multiple times now I’ve been told my car will be done tomorrow, and then tomorrow comes and it’s in the same state it was in the day before. I didn’t rush anyone, you guys said my car would be done “tomorrow” on your own and can’t keep your deadlines. So yesterday I call since the last response I received was Monday, when you said you were getting the glass installed and it was then going to clean up, but when I called yesterday, you told me the glass department “never got the invoice”. So you let my car sit for two days without responding to me and making me think it was essentially done and in clean up, and I had to last minute cancel an important doctor appointment because I couldn’t get a straight answer until calling. I don’t care about the time it takes, just stop lying and saying tomorrow when I didn’t even rush you and you’re not even trying to keep that deadline, you’re just letting it sit.

Mar 10, 2023 · Killian Blehm

These guys did a great job on collision damage to my vehicle. They even detailed the interior and washed the exterior. They quoted 7 days to do the repairs and were done in 3 days. Highly satisfied. Would definitely use them again.

Jul 16, 2021 · Adam Cones