Gerber Collision & Glass

Jim and his team are amazing! What I thought was going to be stressful situation turned out to be fast and easy! Had my car back in less than a week (with repairs updates in between). Michelle was very kind and made scheduling a breeze! Very trustworthy and honest workshop! Will definitely recommend!

Jan 19, 2025 · Maria Llulicia Delgado Herrera

Very unprofessional. Gerber claimed they fixed the issue however my car was returned to me still broke. The suspension work was outscored to another local company. This company failed to address/fix my suspension issue. I was charged $167 for an alignment; when I actually needed new control arm and bearings. They weren’t proactive enough about the car repair. 2 weeks later my car still wasn’t fixed and I was told it could take up to 2 more weeks. It shouldn’t take one month to fix the suspension issue. 2 months later I’m still waiting for my refund. They claimed they mailed a check; I’ve yet to receive. They stopped answering my emails and phone calls. My insurance company was made aware and told me Gerber had committed fraud. Please think twice before doing business with this location.

Feb 17, 2025 · Mia Molsby

I have given a rating of 3 because the work they did was good, but my hood is still damaged and they did not replace it. It's been a month, and despite my repeated follow-ups, I haven't received any call from them. When I asked, the manager said their employee was laid off and did not follow up, which is ridiculous. Internal changes should not affect the customer, and there has been no follow-up despite my numerous calls." communication needs to be improved. Updated: After this we happened to speak about the issue and resolve it completely , thank you for the cooperation 😊

Jul 19, 2024 · rithesh shenoy

I had my car repaired at Gerber Collision & Glass and they did a great job! 100% satisfied with the work and how I was treated as a customer. Jim sent regular updates so I knew what was happening and Michelle went took complete car of the car loaner process. They made the entire process it easy and seamless. Thank you Jim and Michelle and everyone at Gerber! I would definitely recommend you to family, friends & neighbors!

Nov 03, 2023 · chasinglight

Serviced body and paint work on my car (through my insurance) at this Gerber location. I initially was estimated a month timline when I dropped off at the end of December. I was concerned with the timeline but a week and half later my vehicle wad ready for pick up. Michelle and Jim were great to work with throughout the process. My car came back good new and even got complaints on the shine my car had after pick up.

Jan 12, 2024 · Alejandro Camargo