Ghassem's Service Center

I brought my vehicle in for a clutch job. Gave the owner of the shop who said he was in business 48years my license plate number. He searches my car using the plate and somehow “ordered the wrong clutch kit”. Called me to notify me it appeared I have a aftermarket performance clutch installed and he didn’t know what he was looking at. He then notifies me that I could purchase the parts on my own or he could take it apart and replace the part casing my issue. “Most likely a return fork or release bearing”. I notified him I would be more comfortable having him order the clutch kit compatible for my car and if a stock flywheel needs to be ordered it is available through Mitsubishi. He continued to say but he doesn’t know what he’s looking at and he would need to take everything apart to look at it. I told the owner I would much rather you do the complete job wanting nothing other than 1 clutch kit, and a flywheel if mine couldn’t be resurfaced. All he kept telling me was I could get my own parts or have him order them. But he was not willing to order all the parts to complete the necessary tasks. Only wanting to replace the components causing the issue, basically telling me he would leave a burned clutch in my car and just replace a fork or bearing. I began getting frustrated after repeating the same thing to Eachother 4-5 times and enunciated more clearly that I would like him to order the 2.4l clutch kit and if needed flywheel, he claimed I was yelling at him which was false and told me to just come get my car. I am giving this man a one star for his business ethic. He ended up telling me he didn’t want to work on it because he didn’t know what he was looking at and wasn’t willing to go any further. He put his pride above his own customer and definitely lost any future business with me or my friends and relatives. If anyone reads this. Please do not take these words lightly, ANY MECHANIC WILLING TO REPLACE JUST THE CLUTCH FORK OR RELEASE BEARING AND NOT DO THE WHOLE JOB DOES NOT DESERVE TO BE WORKING. IT IS A SYSTEM OF MUTKIPLE COMPONENTS ONE EACH SERIOUSLY COMPLICATING THE OTHER IF FAILURE OCCURS. I would have paid 1200$ just for my clutch to burn out or go out within a few months and be out another thousand or more. He is untrustworthy

Feb 12, 2025 · Mits Fam

Most honest car service shop I've ever used. Sometimes they help me catch things that I didn't know to look for. More impressively, sometimes they talk me OUT of doing something costly because it's not necessary. My cars last for extra years because of their care. There prices are always fair and they never let me pay for anything I don't need. They're always watching out for me. We've been going to Ghassem's for decades. The best service. Thanks guys!

Aug 19, 2024 · Steve Yamaguchi

They are honest and reliable. I have been going to them for years. I recently tried other mechanics trying to go a cheaper route. But I went back to them and they told me that my car can't be fixed. At least they're honest. And they are really nice. They checked everything and didn't charge me.

Jul 23, 2024 · Lizbeth Rice

I love Ghassem’s Auto Center. I always wanted to find a friendly neighborhood auto mechanic for our two cars. I was seeking a business with honest mechanics, fair prices, and good communication with customers. Ghassem’s fits my needs completely. I actually hesitate to recommend them because I am afraid they will get even busier than they already are. But, hey, I want this business to be successful.

Jan 18, 2024 · Mark Wiley

I took my car here after having it serviced by Pepboys and feeling a bit ripped off by their prices. The mechanics at Pepboys also didn't put back my air filters after inspecting them and left a mess in my car.. anyways... that's for another review. Ghassem's service center is right around the corner from me and I was pleased to have Nick, the shop owner, give me a lower quote on the same auto parts/services than pepboys. Nick is really friendly, like other customers have shared, and he was transparent about the process and what my car ACTUALLY needed fixed... unlike other places that will tell you everything is broken and charge you an arm and an leg. The customer service here is top notch. Nick and his team really take good care of you and your car's health. Thanks Nick!

Aug 29, 2023 · Jackie