GIC Car Clinic

If I could give GIC Car Clinic I would. I initially took my car to Capitol Acura due to an error code, BAD DECISION. They charge me over $2000 for an exchange of a catalytic converter he did not fix the issue and wanted more money to do more testing. I still had the same issue and I took my car to GIC Car Clinic where Max, a great person, gave me the possibilities that could cause my car issue. After testing and I approved the fix. I drove my car home and next day I still had the same problem. I called and spoke with Max and explained the issue. Without any hesitation, Max and others checked the car. This was exhausting for them because this was not a common issue. The did find the issue and it was an uncommon issue. The issue had to do with the transmission and not the catalytic converter. Everyone at GIC Car Clinic are polite and extremely helpful and knowledgeable. I strongly recommend that everyone take their vehicles to GIC Car Clinic. They will not steal your money nor lie to you. Max will not stop to solve your car problem. Their heart is in the right place for helping people with their vehicles.

Feb 17, 2025 · Richard Sanchez

I went to this place for a simple oil change, but the experience felt more like a visit to a dealership. From the moment I walked in, the staff was extremely pushy about selling additional products and services. Even after I repeatedly declined, they continued to pressure me, making the experience quite uncomfortable. It felt like they were more focused on upselling than on providing good customer service. On the positive side, the oil change itself was done efficiently, and the waiting area was decent. If you’re just looking for a quick service and can handle the sales pressure, this place might work for you. But if you prefer a more relaxed and straightforward experience, you might want to consider other options.

Feb 12, 2025 · ankit raghu mahale

I’ll be bringing my car back to GIC from now on! The entire staff was so extremely helpful and they were able to do the work on my car with a very turn around. Love how when they gave me a second opinion they took pictures and provided detailed descriptions about the status of things to be repaired, that helped me to decide what work needed to be done immediately and what could wait. These guys are great, very professional and trustworthy. Thank you!!!

Dec 16, 2024 · Chelsea Escher

We went in to check an engine noise. They said it was the water pump. Got the water pump replaced. Did not work we paid for a diagnostic. Also paid for other services just to have what they said not work out. The noise was still there then they said to do an oil change. And they recommended cleaning the engine out with a special additive that they charge $175 for. We paid for the service and I watched from the window. The guy just did the oil change and never did the actual service of cleaning out the engine. When I asked the lady she said oh yeah they did it. Then I went and asked the guy and he was like no we weren't aware and didn't do the job. Don't fall for their coupons. They charge three times as much and just take off the top. The customer service rep stated over and over again how there was something hanging and they had just put it back in place and kept expecting me to thank her. We finally got the noise figured out in the car and it was just a loose spark plug. Avoid this place at all cost. They will charge you four times the amount they charge dealership prices and don't have quality work. They will misdiagnose your car charge you like crazy and then propose something else later.

Feb 04, 2025 · Jeet Singh

GIC did a fantastic job! I took my car to ford and they couldn’t figure it out! So when I got my car back I took it right to GIC when the check engine light came back on. I will only use GIC from now on and I am referring my friends and family too!

Feb 07, 2025 · Jessica K