Goodyear Auto Service

I have gotten my 2003 Toyota Highlander serviced here a few times in the past with my dad and had some trust, but that was shattered worse than the engine cover that was damaged. I went for an oil change and to diagnose the check engine light on June 30th. I was told that the emissions valve had to be replaced, but the part wouldn't come in from the dealer until later, then that turned into the next day. I called the following day and spoke with the receptionist who said the car would have to stay overnight again because the valve hadn't come in yet. I went over there in person to pick up the car instead because having the care just sit there served no purpose. Wouldn't you know it - a few minutes later and the valve was magically in now. I was told to wait 5 minutes for them to replace it (which was realistically more like 20) and all was paid for and done. This took place on June 30th - 31st, and I noticed today that the engine cover was broken and cracked. Not only that, but the bolts holding it were completely loose. This is the level of service and repair that they stand behind. I don't know if me being a lone woman and my car being old were a factor, but whoever the worker(s) who broke the cover, left it loose, said nothing about it and probably thought, "Yeah, this dumb b---- won't notice, whatever" can kindly go f--- themselves. Since they're OK standing behind this level of "service", I know they wouldn't mind at all if the same was done to their cars, right? I'll not be doing business with this location ever again, I don't trust any of them to even try and make it right even if they offered to. Take pictures of your car inside and out before and after, and trust no one. Oh and BTW, the check engine light came on again today, hence checking the hood and discovering this little surprise.

Jun 15, 2024 · Natale Quijano

I was looking for new tires for my Civic Type-R and couldn't find them anywhere. I came here to Goodyear, as a last resort, and it was a very good experience with the manager. Scott was able to help me find the tires that I couldn't find anywhere else and he was able to give me a good deal on them. Well done Scott, ill be back soon enough for the tires to get installed

Aug 15, 2024 · D T

had a flat tire Saturday evening around 6 PM, and this shop saved the day! The service was quick and professional. Highly recommend!"

Dec 30, 2024 · Rebecca Z

The first few times I came here things were alright. But the last time was terrible. They told us it would be 1 to 1.5 hours for an oil change, but ended up being almost three. The employee was dismissive and didn’t seem to care about how long things were taking. Won’t be back.

Nov 27, 2024 · Sienna Arpi

GOODBYE GOODYEAR. Waste of time the guy on the counter is very rude. He wont do allignment If you are not buying a tire or other parts installed by them they are not happy. They are not interested in tire balance or alignment unless you buy other services like filters or belts or hoses or batteries or brakes. super waste of times by going there. GOODBYE GOODYEAR. Me my wife my brother or my family will not use you again ever. Wish you well.

Sep 16, 2024 · Nasir Chaudhry