Greenwich Automotive

Okay, my experience in this mechanic shop was the worst when I bring my Honda Pilot to replace the catalytic converter bank one. But these guys did the wrong catalytic, they did the bank two I paid $1730 the guy with name Chris, he called me to tell me the price and he told me my car was in perfect conditions when I picked up the Honda pilot I just drove 3 blocks down and I saw my dash board light up with many issues. My Honda was dripping oil both engine oil and transmission oil and also they broke some hoses when they did the job to create room to replace the catalytic I gave them a second chance to fix the issues but they didn’t later I bring my car to Honda's dealer to check what is wrong and they said those guys replace the wrong catalytic converter, also the owner of that place told me if it is their fault he can pay me $10.000 but when I showed him their fault he disappeared and one more thing the guy in charge of the mechanic shop is Guido, and he accepted his fault but never give my money back for all my spends I paid at Honda dealership $2.200 plus the $1.730 at the car clinic DBA Greenwich shell this is a bad idea to bring your nice car to this place take care of your money and your car. There are many other places to bring your car if someone knows a lawyer to sue this guys or maybe the town hall attorney let me know to make this happen legally because I’m very upset with this situation I just want my money back my car still needs repairs the catalytic converter thank you to the people who understand my annoyance.

Feb 10, 2025 · Eduardo Barreto

This place is a complete rip-off! I brought in my Honda Accord to diagnose a clunking sound when turning/braking. After a short test drive, they suggested it could be the engine mounts, but said I should bring in the car on a separate day for a full diagnostic. I did exactly that and they charged me almost $200 for an overpriced and useless quote: 1) $370 for a front engine mount, which retails for $150; 2) $250 for a side engine mount (without even specifying which side), which retails for $100; 3) $55 for an exhaust hanger, which costs less than $10. All the parts had very vague descriptions and they wouldn't even specify who provides the parts (e.g. Napa). On top of this, they quoted over $600 in labor. The worst part is that the engine mount was not even the problem! Save your money and go somewhere else!

Dec 01, 2024 · Cristian Zanoci

Very bad experience and deception！They didn't fix anything for me! It costs me $178! Tell me I can make it home！I'm sure they took off, but it wasn't more than a mile. My car broke down again！

Oct 17, 2024 · FRANKY OUYANG

I can't even begin to describe how well this establishment treats customers. I am terrified of bringing any of my high-end Mercedes-Benz anywhere but the dealer. On this particular occasion my alternator went. Mercedes had no availability to take the car in, so I called Chris and his team, and they took the vehicle in same day. The team is so knowledgeable and even explains everything, so the client is not left in the dark. Not only did they have the car ready when I indicated it was really no rush and to put it on the backburner, but Chris treats you more like family than a customer. Such a rare thing these days. The repair was done correctly with name brand parts. I saved 40% and was treated better than at the dealer. I will use Greenwich automotive for all my vehicles needs from here on out. There are very few places left in today's economy where you get great service, a fair price, and quality parts when it comes to anything automotive. This place is a hidden Gem. It's no wonder they have been in business since 1930. I'm still in awe how he obtained parts in the middle of the day and had the car up and running within a couple hours with his garage slammed with other clients. Thank you, Chris and team.

Jan 10, 2023 · John Daggett

Diagnosed the precise problem, ordered the part and fixed it in couple of hours. Very accurate and exactly solved the issue. Parts + labor, nothing else. Such a pleasant experience compared to the nightmare if the dealership and their price gouging. A++

Nov 10, 2023 · Profound Profundity