Gregoris Subaru Parts & Service

Parts Counter review: Elviss and his team have always been awesome to purchase parts from. The online site is easy to use with great pricing. Place an order and the team has the parts available for pick up the next day. The parts guys here have been a great asset to keep my old WRX running strong. Super friendly, courteous, and professional too - no order or customer is too small! Wish other parts counters would take a page out of Gregoris' book.

Dec 26, 2024 · Eric Go

This locations customer service leaves so much to be desired. There is no actual empathy for your issue. This advisor..not even sure what her name is stopped short of suggesting I go back to my previous dealer who worked on the vehicle in regards to a reoccurrence of an issue due to problem with their “credits and billing and warranty reimbursement “. Then proceeds to tell me, we can’t work on your car because we can’t test drive it due to tints being present on the front passenger and driver windows. She did not ask about the depth of the tint or perform any test to deem them illegal but could tell me from behind a desk having never actually seen the car that my tints are illegal…I BOUGHT THE CAR USED FROM SUBARU IN 2022 WITH THE TINTS!!! Really??? This was an epic fail and I will never go back to this location.

Dec 23, 2024 · Dark Side

I have a tire and wheel warranty that I got when I purchased my car from a different Subaru dealership that can be used at any location. I never had issues using it at the other dealership but it was a bit far and my current schedule was too full to drive over on a weekday so I decided to go to this location instead. My front passenger tire was leaking air and I wasn't sure if it would be a simple plug or a replacement. The visit was a huge waste of time. They tried to charge me $180.00 for labor even though the warranty would have covered the service. That is insane. It's crazy they're trying to double dip and get more money out of this. I cancelled and drove out of there so quickly. I booked an appointment with Mavis Discount Tire instead. They fixed my leak for $30 and gave me a free tire rotation, all done in roughly half an hour. I'm never coming back to this Subaru service center again.

Sep 15, 2024 · Amanda Wu

The staff and service are great. Always kind & prompt with the service they provide. Attention to detail is always given when servicing my vehicle.

Jan 15, 2025 · Kathy Leitman

I brought my Subaru for a regular oil check and annual NYS inspection here. I've been to at least 6-7 different Subaru service centers in California and New York, and the service reps here are not friendly. I will be looking elsewhere for another service center to go to next time.

Nov 26, 2024 · Lily Pan