Guelfi Wheel Alignment

Great people doing great work. The place to go to for a real alignment. After putting a lift and new UCAs on my truck I wasn't going to be able to make it to them for a couple weeks. I went to a highly reviewed chain to hold me over. What a nightmare. The truck was very sketchy at speed and I ate up my right front tire. Guelfi was perfect. Everyone I talked to was kind and knowledgeable. Truck now drives better than it did the day I bought it new. Thank you Guelfi, I'll be back with other vehicles.

Jan 07, 2025 · R Hoff

I would give a zero star if there would be a one. I did my research for truck alignment and this shop pops up and John the owner he did my alignment but guess what. Driver side is lower about 2” than passenger side and I called him for the situation but he told me there has nothing to do with him. Either one side higher then the other or misaligned. I told him I would like my truck to be leveled no matter what. I came back he did adjustment on the truck again it is still about 3/8” higher than the other size but mainly the camber is off. I can see from my eyes not even a alignment machine. I called the owner John tried to avoid to talk to me over the phone and he passed the message to the front lady who’s also has a very nasty attitude said there is nothing they can do about it. So again, anyone would have their truck properly aligned do not go to this shop. It’s wasting your money and your time…. Nothing they can do about it…..

Sep 14, 2023 · Jason Teng

I have 08 Escalade that I had upgraded with a completely new suspension. Because of this I required a wheel alignment. I searched my neighborhood area and saw this shop among others.Their website mentioned their shop history as well as the story of the founder of the shop. With their documented history, and community heritage I decided to choose this shop. I specifically asked for an alignment report with before and after spec results. I was assured that I would get this report. When I went to pick up my vehicle and paid for it, I was told that it was so out of spec that they didn’t note the before camber, toe, or caster values. I was told that the new suspension installer had just “thrown the new parts in”(Which is absolutely irrelevant for the service of getting a wheel alignment). But they also didn’t note the after values which made absolutely no sense to me. How could they set or even verify the toe, caster and camber specs without knowing what the before/after values were? So they did not give me a wheel alignment report, that they assured me I would get. In addition, after driving for a short distance I realized that the steering wheel was just slightly off. I instantly realized I had made a mistake taking it to this shop, and that the servicer of my vehicle was either inexperienced, lazy, dishonest, or a combination of the three. As a result I would not recommend this shop for any wheel alignment work at the very least. Service likes this makes me question their quality of work for other services. As a very nearby resident of this shop I wanted to like and support it. The history of it is a great story as well but sadly I will not be future customer. I put a star simply because they were able to get me into the shop on very short notice, so they earn a star for that, but nothing more. I ended up taking my car to the dealer for a proper wheel alignment. I hope your experience will be better than mine here.

Aug 15, 2023 · E Rascoe

Always get my car serviced here. Always happy with the fair price and the quality work done. Thank you Jason for fixing my stereo which isn’t their specialty but they took a look and it was a simple fix. I really appreciate you all going above and beyond!

May 05, 2023 · Kim Zurla

I feel like it's the seinfeld episode every time I walk in there. "No soup for you!" The lady at the counter is the rudest woman I've ever encountered. John isnt much better to be honest. If you hate what you do so much and don't like dealing with the public, maybe you should reconsider your career. I dont expect to be treated the way I do when I go in there considering the amount of money I've spent there over the years. Businesses sometimes forget that we have a choice in who we give our hard earned money to. You cant even ask a question in there without getting a nasty response. Oh and twice I've had to go back there on 2 separate occasions cause my car was still pulling to the left or right after they were done. I doubt I'll ever go back. Beware.

Nov 11, 2023 · smitty4699