Harrys Auto Repair 421 Auto Group

Kevin was amazing. Helped me with my car on a Sunday. Returned Monday midday, all scratches gone and a fresh detail. The detail alone would have cost me more than what I paid for the service .

Dec 04, 2024 · Dany Louis

⭐⭐⭐⭐⭐ I had an amazing experience at Harry's Auto! I had a last-minute issue, and they took care of it in under 20 minutes. Not only was it incredibly affordable, but the team, especially Kevin, was super knowledgeable. He even shared that they offer classes on how to change tires—such a helpful bonus! I feel like I learned so much. Kevin was so kind and efficient, and honestly, he's a bonus to the team (ladies, he's cute too!). Highly recommend Harry's Auto for fast, friendly, and professional service!

Dec 08, 2024 · Brooklyn Lexii

amazing experience every time. they talk to you as if you were an actual person. no gender biases and no condescending comments. they work with their customers to meet their needs and budgets and are always upfront about charges so you’ll never be surprised with extra costs. highly recommend.

Jan 09, 2025 · V Z

Love taking our car to Harry’s. They are so transparent about any service needed, and our car always comes back absolutely sparkling. Would 100% recommend them to anyone in the neighborhood.

Jan 11, 2025 · Catherine Haas

Dishonest and Unprofessional – AVOID AT ALL COSTS Having received a ticket for a 3-day expired inspection sticker, I was eager to get my car off the street and to Harry’s Garage for a quick inspection, figuring there would be no issue since they had serviced the car just 4-5 weeks ago. They assured me the car was safe but recommended I consider replacing the struts within the next 6 months, which is why I had targeted January for the job due to the cost. Initially, I found them decent and friendly, but after my recent experience, it’s clear they’re nothing but scam artists. When I brought the car in weeks ago for a routine checkup, they tried to upsell me on over $3,000 in repairs, including replacing the struts. I agreed to some of the other work they recommended, but now I regret trusting them at all. At the time, they also explained a highly questionable business practice: once someone replaces their struts, they encourage customers to return just before the 12-month warranty expires to swap them out again—unnecessarily. This way, customers get another "free" year of struts, but Harry’s Garage charges for the labor. Kevin even mentioned the manufacturer “doesn’t notice” because they sell so many. This struck me as incredibly shady, and in hindsight, I should have known better than to return. Fast forward 4-5 weeks and only 200 miles of driving, I returned for a simple $37 inspection to avoid another ticket. Instead, they tried to hit me with over $3,000 in repairs: the struts (again), a minor crack in the tail light (which supposedly required replacing the entire assembly), a “leaking” battery, and a deep clean for rat feces in the engine (a common issue in NYC). I reminded them we had agreed to wait until January for the struts, and it was odd that the car suddenly needed all this work right after their service. They agreed to hold the car while I arranged to pick it up. However, when I arrived, they told me they had parked the car on Graham Avenue instead of keeping it at the shop, and I ended up getting another ticket. It’s one thing to get unlucky with tickets, especially with street cleaners suspended for Rosh Hashanah, but this could have been easily avoided if they had just informed me they were putting the car back on the street. I admit I raised my voice because their failure to communicate caused me a second ticket in two days, which was completely avoidable. Rick’s response, however, was shockingly unprofessional. Instead of offering a solution, he became confrontational, cursed at me, and even made a racial remark, calling me a “white something or other.” His behavior was completely out of line, and it would’ve been hard for anyone not to react angrily. I later took my car to a Toyota dealership for a second opinion, and they confirmed there was no need to replace the struts, the battery wasn’t leaking, and the car passed inspection without issue. This place is a total scam, using unethical sales tactics and displaying unprofessional, even threatening behavior. If this is how they conduct their business, I shudder to think what else they’re doing behind closed doors. I’ve reported them to the Better Business Bureau and would advise anyone to steer clear of Harry’s Garage. They’re a stain on the neighborhood.

Oct 04, 2024 · Mark Hegarty