Hatcher Mobile Services

When one of our installation trucks broke down Hatcher Mobile Services was up to the task!! As the owner of a small business I appreciate how they made us a priority to get us back on the road. Hatcher Mobile Services had a new engine installed in less then a week!!! Awesome customer service and attention to detail taking care of a few future problems as well. I’m truly impressed and will be reffing them to others as well. Great job Guys!!! Hatcher Mobil Services is now our go to shop for our entire fleet of vehicles!!!

May 11, 2024 · Michael Bland

These guys do a great job on heavy truck repair. Very knowledgeable and quick turnaround times.

Feb 07, 2025 · Michael Wiekhorst

I came to this place for a DPF clean out. I would find out the hard way when my truck started coding, I actually got screwed badly. I took my truck to Freightliner only to be told my DPF doser was completely clogged, and my DPF filter was cracked. So, I took my truck back over to Hatcher for an explanation for this. Austin informed me they don’t check parts of the system like the doser. As far as the filter, he claims that it got like that after I left. I wasn’t even 2 months since they supposedly cleaned the filter out. Also, they don’t clean the filter, they send it out to a third party vendor. I paid 2030.00 for this. Most clean outs are around 300.00 to 700.00 I would find out. So, Austin stands there and says he’s trying to help my at a cost higher than what they originally charged me. The got damn filter cost 1800.00 new. It would have been cheaper if I would have just taken to truck to Freightliner from the start.

Apr 05, 2024 · Carla Nash

Don from Hatchers Mobile service came to me promptly while I was on the side of the road. He never told me something that wasn't true. I have a bus and when he told me what needed to be fixed he called Arrow towing which got to me in a hurry. I needed a new air compressor for my air brakes. The team at Hatchers mobile service are great and keep you informed.

Sep 09, 2022 · Mike Butler

Rather long story short, I ended up paying $675 for them to replace a fuse. On the invoice stated that the technician first ripped out and replaced a bunch of wires, THEN put a test light on the brake controller and replaced the fuse. Well I'm not a mechanic I would think that when diagnosing an electrical problem a test light and fuses would be the first step, ripping out and replacing wires would be a last resort. update: they are simply lying. the problem turned out to be just a blown fuse, but before they even checked the fuses they ripped out and replaced a bunch of wires that turned out to not even be the problem. while im not a mechanic, I would think checking fuses would be the first step in diagnoses an electrical problem. but their first step was, and I am quoting their invoice, "ripped out and replaced a bunch of wires...."

Jan 23, 2025 · bryan bwhatch