Helmut & Vito's Auto Svc

Helmut & Vito's Auto Svc

  • +1 630-963-1340
  • www.helmutandvitos.com
  • 1430 Ogden Ave, Downers Grove, IL 60515, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
  • Intro
  • Photos
  • Location
  • Reviews

Helmut & Vito's Auto Svc Introduce

Helmut & Vito's Auto Svc, located at 1430 Ogden Ave, Downers Grove, IL 60515, is a locally owned and independent Auto Repair Station providing a range of auto parts and repair services. They are known for their personalized customer service and expertise in handling various vehicle makes, including Volvo and Mercedes.

Customer reviews highlight the shop's commitment to quality service and transparent communication. The staff, including Robert and Adam, are described as personable and professional, fostering a friendly and trustworthy environment. They offer clear updates on repair progress and are readily available to answer customer questions.

Key features and services include:

  • Comprehensive auto repair services.
  • Expertise in Volvo and Mercedes repairs.
  • After-hours vehicle drop-off for customer convenience.
  • Transparent and fair pricing.
  • Personalized customer service and communication.
  • Locally owned and operated.
  • Phone number for inquiries: (630) 963-1340 or +1 630-963-1340.

Customers appreciate the shop's ability to provide reliable service and build long-term relationships. The environment is described as welcoming and professional, making vehicle maintenance a positive experience.

If you're looking for a trustworthy and reliable auto parts and repair shop in Downers Grove, Helmut & Vito's Auto Svc offers expert service with a personal touch.

Photos

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Location

Customer Reviews

We needed some work done on our Volvo while we were on vacation, and the after-hours drop off process was very easy and secure. They took great care of our car and Robert, their service writer/manager, communicated with us whenever he had an update and was available whenever we had questions. Their pricing is very fair, too. It feels good to support an independent, locally-owned auto repair shop and we will definitely go to them again in the future!

Feb 16, 2025 · Deb Bullwinkel

Is it possible to enjoy taking your car in for service? Yes! I’ve been taking my Mercedes E350 into Helmut and Vito’s since 2009. The service is fantastic and Adam and Robert are so personable and professional! I’ve never had an issue with their service and their care and concern is amazing! They are like family! ⭐️⭐️⭐️⭐️⭐️

Feb 10, 2025 · Cynthia Dybsky

Helmut & Vitos has been servicing my 1987 Porsche 944 since 2016. Recent service involved diagnosing no start issue due to bad ECU and installing new stainless steel braided brake lines. Car runs great with consistent brake pedal feel. I definitely recommend H&V! In fact, they also take car of my 2004 MB E-320 sedan with over 200K miles. Thank you H&V!!

Sep 09, 2024 · Runel Garcia

These guys did nothing for me but rip me off. They kept my Audi A4 for about 7 days and didn’t fix a thing but then charged me $700 for their diagnosis. I had a fuel sending unit issue requiring the purchase of the whole gas tank which according to them was going to cost $4300 so I said no. Audi wanted $5800 and their diagnosis within two days was $289.00. Don’t go to Helmut and Vito’s it’s a rip off !!! Response 02/02/2025 Well thank you for that response kind Sir and I hope when people read this they can sense the arrogance and entitlement in your message but hey you’re the owner so that’s expected. My question is what the heck did your guys do the first day I was there that Wednesday January 15th or the second day or the third day or that next Monday. When I spoke to your guy Adam he told me that it could possibly be a 600-800 dollar job in completion but he wasn’t 100% sure in cost n I respected that part. No one said anything about a diagnosis fee if nothing is found and certainly no one mentioned anything about it costing an additional fee to look into it further cause I would’ve told you guys hell no! So perhaps there was some miscommunication instead of you blaming me and tell me what I should expect. I spoke to several foreign mechanics before and after leaving your shop and surprisingly they all said that yes indeed the fuel sending unit is part of the gas tank but it can be repaired separately without the dang gas tank. So of course you guys just went about it the corporate way just like Audi did the first time and didn’t even attempt anything else or even think out of the box to try and help me because hey ya got a business to run right never mind the small customer. In the end the total with you guys would’ve probably been the same as Audi was charging me. You guys came highly recommended so I went with you ignoring everyone else. Shame on me …thanks but no thanks Sir, Mr Owner.

Feb 06, 2025 · Johnny Quinones

I am very pleased with the service I received. They were very responsive and maintained open communication about the status of my repairs throughout the process. My car repairs were done within 48 hours of dropping off my car. I will definetly use them again. Their attention to detail and personable attitudes helped ease my anxiety in getting my car repaired. Thank you all so much! I appreciate the quality and detail of the work.

Dec 16, 2024 · Sarah Piety

I had an excellent experience with Helmut and Vito! They are knowledgeable, honest, and truly care about their customers. Their service was efficient, and they took the time to explain everything clearly. Highly recommend for anyone in need of reliable and professional auto repair!

Feb 22, 2025 · December Sun