Hemet Auto Air & Repair

I went on my only day off to get my girlfriend’s car Freon recharged, and an oil change. I payed almost $300 for services. This establishment charges an additional $120 per hour “labor cost”on top of what it cost for the service. So you can imagine how disappointed I was when I went to turn the A.C on in the car and it was still blowing hot. I had called the next morning to inform them about this issue and they said to bring it in so they can check it out. However, when I brought it in a couple hours later they had told me and my girlfriend that they are not likely able to check the car today and have to bring the car in the next morning. Then the man working the office told me that there may be a bigger issue and that they couldn’t see it before. So my girlfriend asked him if all the money we spent the previous day was a waste? He just kept walking around the question and started treating my girlfriend extremely rude. So I had enough being scammed, and grabbed our keys and took it to a different mechanic. So thankful to have got out of there in time before they continued to scam me out of my hard earned money. DO NOT TRUST THESE PEOPLE!!!

Sep 09, 2024 · Rocky J

I took my car to get the AC fixed. I asked to charge my freon and an oil change. When I get my car back it blew cold air for the drive back home but after I got into to drive again it only blew hot air. I called the shop and the man on the phone told me to come in so they can take a look at it. When I get there the man at the desk said he can’t grantee they can see it. Very disorganized as the man on the phone had previously told me to bring it in, should’ve told me on the phone they couldn’t see it. To make it worse the man at the desk was not making any sense at all. Talking about how the Freon and oil mix. He said there could be a leak which I feel should’ve been disclosed as a possibility when the car was picked up. Very big lack of communication and honestly. He said he would need to check it again and essentially I would pay to charge the Freon again. When I asked him if the previous charge was a waste of money he kept avoiding. I feel like if I had paid almost 300 to get my car repaired they should’ve taken a look at it when I got there. I left and took it to a different mechanic who popped my hood and told me the issue with my AC under 5 minutes something this place could’ve done if they had taken a look. The other mechanic fixed it in less than 2 hours and charge way cheaper. If you want a good mechanic and not a scammer trash place like this go to AUTO Performance Lube. Omar there is great and so much more helpful. This place was open Sundays that’s why I brought it but your better off waiting until Monday to go elsewhere.

Sep 09, 2024 · Julie mederos

I took my 2019 Kia sportage to get a new thermostat, the work was done quickly and efficiently. Chris was very kind, knowledgeable, helpful, and he gave us a ride home and back so we didn't have to wait. We will be returning if needed, Thank you for your kindness and service.

Sep 15, 2024 · Gia Inocencio

Came in Saturday morning as a walk and was greeted by Alex. And he checked me in an was very informative. On how everything works. He was transparent with wait times and when they diagnosed my vehicle (2014 Chevy Silverado). I ended up having a bad condenser they were more then happy to show me where the leak was and teach me on how they would fix it. Max was the mechanic that worked on my vehicle. And he was very patient with me answered all my questions. And is very articulate with the way he fixes trucks. Even though it did take longer than expected Max would rather take a little longer on your vehicle to fix it right the first time then have a recall. All in all great shop to come and fix your air conditioner on your vehicle. Honestly if I could give them a 10 star view I most definitely would have.

Jul 15, 2023 · michael cortez

I wanted to take the time to leave a review for this business. I have never been to a place with the most nicest and friendliest people. I’m an older lady and it feels so good to know that I’m in good hands with whatever my cars needs are. Highly recommend this place to anyone.

Jul 31, 2024 · Lisa Blair