Honda of Valley Stream Service

The service was great. Mark was super pleasant and the guy that took my car was very helpful. The only reason for the 4 stars is because I don't know who adjusted my seat but they dropped it and leaned it all the way back. I still haven't been able to put my seat back the way I had it. The passenger seat was also reclined but for what reason I don't know.

Feb 18, 2025 · Sinful Booggie

I've had my 2017 Honda Pilot serviced here for a couple of years now and I can honestly say that they've really improved the wait times. I've never felt trapped or pressured into spending more money than I have to. The shuttle service is a huge plus. Great people here. I refuse to go to a different Honda dealer.

Feb 08, 2025 · George Santos

Once I arrived, the servicemen greeted me with a warm smile and took my car. They managed my car and I'm grateful have no complaints. My car received white glove treatment. I felt confident that even though it would take three hours. I could rest assured to leave it in the hands of Honda. I requested and was granted a complementary ride home. This allowed me to complete the remaining chores and errands necessary. Thanks, Honda.

Jan 28, 2025 · Nadine McGrath

Jessica was absolutely amazing to work with! My situation was extremely complex, and I wasn’t sure I’d be able to purchase a car, let alone a brand-new vehicle. Jessica went above and beyond to understand my unique circumstances and found a solution that worked for me, ultimately helping me drive away in a 2024 Honda Accord. Her dedication to ensuring my satisfaction was unmatched. Jessica took the time to truly understand what I was looking for and exceeded all my expectations. Going to a car dealership isn’t usually the most enjoyable experience, but thanks to Jessica, my perspective has completely changed. She proved that not everyone is just out to make a sale—there are still people in this world who genuinely care about doing what’s right for their customers. Jessica’s professionalism, hard work, and attention to detail made all the difference. It’s also inspiring to see a woman in the dealership world who is so knowledgeable and truly prioritizes her customers. Thank you many times over, Jessica, for your exceptional service and for making this experience such a positive one!

Dec 09, 2024 · Shameika

My 2018 Honda Clarity PHEV Touring has a check engine light on the dashboard. I checked the error code using an OBD2 reader and found that it is code P26A3. Accordingly, my car needs work as outlined in Service Bulletin 18-090 (dated October 17, 2019). This only involves updating the PCM software, nothing else. For this “work,” they want nearly $200. I don’t even know what to say—it sounds like a bad joke, but they are completely serious. This is outright robbery. They’re going to plug a f-g cable to my car and update the firmware for $200 without even getting their gloves dirty? No, absolutely not. It’s just a robbery! Stay away from them. Upd: Yes, I didn’t service my car with you. I came, found out the price, freaked out, then left.

Nov 11, 2024 · Aleksei Samoilov