Honda Superstore of Lisle Auto Parts

Honda Superstore of Lisle Auto Parts, located at 4475 Lincoln Ave, Lisle, IL 60532, USA, falls under the Auto Repair Stations platform category, providing Honda auto parts and potentially related services. You can contact them at (630) 852-7200 or +1 630-852-7200.

Customer reviews indicate significant concerns regarding the service and customer experience at this location. Key points raised by customers include:

• Warranty Issues: Customers have reported that Honda Superstore of Lisle does not honor warranties, even when they are clearly stated in purchase agreements. One customer specifically mentioned issues with brake work not being covered under warranty, despite having purchased the car and maintained it there for eight years.
• Poor Customer Service: Multiple reviews highlight a lack of integrity and poor customer service, with dissatisfaction expressed regarding how customer issues are handled.
• Service Delays: One customer reported a significant delay in service, with their car not being worked on until several days after being brought in.
• Potential Overcharging: A customer mentioned being quoted a high price for repairs without a proper diagnosis.
• Miscommunication: There is a recurring theme of miscommunication and a disconnect between the service department and customers.
• Negative Overall Experience: Several customers express strong dissatisfaction, stating they will not purchase a Honda or return to this location due to their negative experiences.
• Positive Staff Mention: Despite overall negative reviews, Elizabeth and Mike, the mechanic, were mentioned as being excellent and professional.

The consistent negative feedback regarding warranty issues and customer service suggests potential problems with the management and service practices at Honda Superstore of Lisle Auto Parts. Potential customers should exercise caution and thoroughly research their options before engaging with this business. It may be advisable to seek alternative parts and service providers to avoid potential issues.