Honest Auto Corp

Very professional. My car can’t turn on after putting gas in ARCO. The owner helps me to push the car to their shop and found out the problem quick. The price is reasonable with warranty.

Feb 12, 2025 · ChuChu Chow

The owner of this shop is not honest. With your professional level, the rear wheels of some cars cannot be adjusted. I told you that there was a problem with the rear wheel. After you installed the machine, you told me that the rear wheel could not be adjusted, and you still charged me. Doesn't this make you seem very dishonest? This is the first point. Second, you told me that there was a nail in my right rear wheel. I have encountered this kind of routine too many times in Los Angeles. I checked it before going to your shop. I told you not to worry about the nail. I checked it myself not far from your door. There was no nail at all, and there was no leak. Fortunately, you had a conscience and did not hammer the nail in for me, otherwise this would be a big deal. Because I had a video before entering your shop. Your repair shop can only charge me this time. Do you want me to come again next time? I also introduced two customers to your shop for maintenance. It's really not good.

Sep 08, 2024 · Roman Z

Very professional, reasonable price. Good location. Highly recommended.

Oct 18, 2024 · Shu-Yu / Claire Chang

Had a terrible experience here the 2nd time I had my car serviced. A couple of weeks ago, I had my car serviced for oil change, tune up, suspension, and a couple more maintenance items. So it’s a significant amount of money that I am paying. The job was finished in about 5 hours. Upon getting the car back, the owner told me that they noticed some vibrations which he suspects is a misfire. I did not personally experience any misfire while owning the car, and most importantly, did not have symptoms when I brought it to their shop. I decided to just take the car and observe what he was saying. A few days after, I inspected my intake tube was cracked and transmission breather hose detached from the firewall. I thought maybe I should just address these and perhaps the intake tube is the culprit of the misfire-like symptoms. Changed it, same symptoms. Finally, about 2 weeks after, I got a P0306 code, which means cyl 6 detected a misfire. Changed the coil myself, no help. I did not want to inspect nor change the plugs since I did not want to void any warranties on their end. Brought the car to their shop to inform them about the issue and I said that I suspect that the plugs are bad. Alex said it was all working properly. He switched the 5 & 6 coils to eliminate the possibility of the coil being the culprit. A few hours later, got the same code. I was told by Alex that I will be needing a valve adjustment to fix the issue. Brought it back the following week to have my valves adjusted. A couple of hours later, I was told that they did not continue with the valve adjustment and they did a compression test instead. They said that cylinder 6 had low compression. Gave me 2 options: (1) rebuild the engine (2) buy a new engine. I told him that I will have to think about it since it is a big decision that involves a lot of money. After a few days, with all fault codes cleared, I noticed that the CEL showed that I now have a P0305. Which means cylinder 5 is now the issue. I finally made a decision to inspect the plugs myself since it’s basically a rebuild or a new engine for me anyway. Upon removal of the plug in cylinder 5, I noticed that it had a long hairline crack and looks in a real bad shape. Replaced it myself and the misfiring and rough idle is now gone. Misdiagnosed? ✅ Rebuild engine ❌ New engine ❌ Dishonest ✅ Called to ask for reimbursement for the plugs and was told that they do not do that, only offered store credit. I had a good feeling about this shop before, but after this incident, I would say that they do not act and perform as good as the name of their company. Never going back.

Aug 23, 2024 · GJ Acab

I had to get multiple things fixed for my car and I am so satisfied with the service! They took the time to explain what was wrong with my car and even showed me every part that needed replacement. They got it all done within the work day too! I HIGHLY recommend this place. They aren't like other places that will just try to drain you of your money.

May 15, 2024 · Elsie Meza