Howard's Towmaster LLC

My whole experience with them was great. The ladies in the office were so nice and very understanding. I went and paid but had to leave my car behind until I could get someone to take me back to pick it up. They allowed me to leave my car parked on their property until later in the afternoon. Thank you to the Ladies running Howard's for caring and treating me with the upmost respect.

Dec 02, 2024 · Aaron Sowers

I had contacted storage rentals of america and the gentleman there was told of my situation and that I would have a payment of what I owed which was only 170 dollars. He informed me my vechiles would not be towed. Another lady decided to go against the agreement without notifying me and when I called the tow yard the lady in charge said just the tow fee itself was 600 per vechile maybe more and that if I was to pick at least one up it would cost 1600 dollars to pick it up on Friday. Lady refused to work out a payment plan or to hold my vechiles title as collateral Till the fees were paid off. I also have important medications and documents in them that are desperately needed. And am sure to claim my items it will cost a arm and a leg. What a bunch of crooks this place says they care but they don't. They don't care those vechiles are the only reliable transportation I have and just started a new job and would be willing to work out something. Lady very rude that answered the phone. How will I get to work if I don't have a reliable vechile. Would be willing to pay what I owe in time but need my reliable vechiles to do so. This businesses has no heart or compassion. What's even funnier is those 2 vechiles aparently now have a lien on them from child support office so they cannot do anything with them

Dec 16, 2024 · Jonathan Henderson

Was expecting the same cold rude almost criminal experience we had at Toms24 awhile back and we were pleasantly surprised. This crew is very Understanding and compassionate about the fact that there customers are used to having to pull teeth and pay more than the vehicle is worth to obtain there property back and it shows!

Sep 30, 2024 · Matthew Gilbert

My son's car got towed, and they help were very helpful. They calmed my son, who was stressed out over the whole ordeal. I would highly recommend them.

Jan 03, 2025 · Tamara Van Voorst

Best experience I’ve had with any type of car service in my life. After working a 12 hour shift at Elkhart General and having my tire explode after hitting a pothole, with absolutely no way to get home or way to take care of my car at 8 PM, Howard’s was a godsend. Their dispatcher was so sweet and reassuring about cost and time. The driver got to me within ten minutes even with an ETA of 30 or more. I got a ride home along with my car back to Michigan and he was pleasantly good company, a very nice guy and handled my car with care. As a small woman stranded in Elkhart at dusk, I felt safe and in good hands, which I think is important to note. Wonderful company and impeccable service - will continue to recommend them to everyone I know.

Jul 30, 2022 · Chelsea Saucier