J&G Auto

I lived in Pasadena for ten years, and J&G Auto was recommended. I have a deep distrust of mechanics, but the guys at J&G are the most honest mechanics I have ever met. They took terrific care of my 1998 Toyota Landcruiser, which had 350,000 miles. Jack, the owner, is a wonderful person, and all the staff are top-notch. Good mechanics are so damn hard to find so do yourself a favor and head over to J&G.

Sep 12, 2024 · Hfolsch

Hello reader, I want to first off thank the wonderful service provided by the professional staff working here. They really made my situation much easier on me because it could have made me use vacation time in order to get this worked out. The situation was this, it was raining and I drove through this puddle of water. I heard a loud noise and found myself seeing some light symbols of brake and other symbols pop up. I couldn't steer so, I drove back home. Thankfully nobody was out at 4am. Later on that day I had my vehicle towed to this amazing shop where they diagnosed my vehicle had broken its pulley. I knew this to be true since I've heard sounds from the area of the damaged part and they informed me of the damage and cost, which was very reasonable for the repair. They were able to repair my vehicle within the end of the day and I am very pleased with the work they completed on my vehicle. I will surely come back to this location for my other repairs. In conclusion, If your down in a pickle in the Pasadena area and looking for great service with wonderful people who will do what they are best at. Give J&G Auto a chance and see your beloved vehicle get the best care it deserves!

Dec 19, 2021 · mario hurtado

I have trusted J and G Auto for years. They are thorough, honest and give customers a clear understanding of the work needed. My 2006 Toyota is still in top shape due to Jack's wisdom.

Aug 10, 2023 · Sally Dungan

Dishonest business practice. They will quote a price on the phone and then upcharge you after the work is done. They’ve done this to me twice. Plus, their quotes are twice as high as other shops. I went here because it’s convenient but have been driving a little further to north Pasadena or Alhambra. I didn’t give them one star because I’ve had a good experience with Troy, but the past few times, I’ve dealt with his dad who is rude and dismissive and the one who has screwed me over.

Jan 09, 2023 · Tam Duong

Troy is an excellent person and an honest mechanic. Very knowledgeable and has reasonable and fair prices. If there's service you need that he can't fix at his shop, he knows exactly where to point you to get your issue fixed. I'm part of a long line of word-of-mouth new customers, so I hope this review continues the line!

Oct 04, 2020 · Brent Pafford