Japanese Automotive Service

Japanese Automotive Service is where we take our 2 Hondas. They do outstanding work, they are honest, & their customer service is very good. We would never take our cars anywhere else.

Jan 02, 2025 · Mary Kletzing

Simply amazing. I will never take our two cars anywhere else for service. The new system for dropping off, reviewing service needs and picking up the car blew me away. All through text and emails, super simple and how I want to communicate. Very customer focused. I have worked with David and his team for years and they honest, fair, do get work and get our cars back on the road. If you are looking for a trustworthy shop who knows how to service your Infiniti, Acura, Honda, etc than look now further. Thank Japanese Automotive!!!

Oct 27, 2020 · Todd Kubli

My car caught on fire fifteen minutes after leaving this shop - I took my car in for a general maintenance in March of 2022. They told me that the oil pressure switch was leaking and needed to be replaced, or else it ran the risk of causing a fire. Even though I hadn't experienced my car smoking or the smell of oil like they said, I agreed to the charge. The next day on my way home from the shop, my car began actually smoking and smelling of oil. Since they told me that the oil smell was to be expected after replacing the switch, I tried to make it back to my apartment to examine under the hood in the parking lot rather than stopping on the side of the road. Moments later, about fifteen minutes after I had left the shop, my car caught on fire. Thankfully a friend was driving home behind me, got me to pull over, and I was able to get out before the entire front of the car went up in flames. The firefighters who put out my vehicle said it seemed my car had been leaking oil, meaning the issue was caused by improperly replacing the oil pressure switch. The car was a total loss, and now I'm out the cost of a deductible, rental, and the "repairs". Any insurance money I got had to go to a new car. They're lucky that there wasn't more severe damage to me, other cars/people, and the surrounding buildings. If you ask me, reimbursement for the faulty maintenance work would be a small price to pay considering the circumstances.

Oct 20, 2022 · Cam Garcia

I always recommend JAS to all my friends and family. The staff is so friendly and knowledgeable. SO knowledgeable. I never feel like I'm on an assembly line and each time I have ever taken my car in they always know what is wrong with it within minutes. It makes me feel really good, as a woman, to be seen and heard at an auto mechanic. I always get recommendations about how to take care of my car as well, and they let me know what is important to fix and what can be dealt with later. I appreciate their honesty so much. I feel like JAS is my partner. I'll never go anywhere else!

Sep 19, 2024 · Erin Miller

I brought my Toyota Prius (it was smoking badly) here after a dealer said it needed a complete engine replacement. David and his team worked tirelessly to determine the true cause. He also told us an engine replacement wouldn’t solve the problem. They did a great job, and they kept in touch constantly. So glad to have my car back.

Mar 18, 2024 · Craig Lewis