Jiffy Lube

Great customer service. Exceptional care, they did not skip any steps. I had to drop off car to rush next door to physical therapy. Isaiah promptly did an intake of my vehicle, and by the time I was out of my appointment I came back an hour later and Kenny immediately cashed me out. Kenny was thorough and explained the services they completed, and even walked me to my car to put the jiffy line sticker in my car. Majority of the jiffy line stores I’ve been to don’t put the sticker on or I have to remind them. But this location has it together. Again, great customer service. Thank you guys!

Feb 05, 2025 · Rachelle Garcia

Feedback on Recent Jiffy Lube Experience: My recent experience at Jiffy Lube was extremely disappointing. During the service, a technician broke the top of my coolant reservoir. When I asked him about it, he became very rude, raised his voice, and became aggressive in his tone. I asked for the manager, but the technician refused to get him, which was frustrating and unprofessional. Eventually, the employee who originally placed my order went to get the manager. However, when the manager arrived, he also acted very aggressively, greeting me with, “You want to speak to me?” rather than addressing the situation professionally. I explained what happened, and the manager insisted that the cap was already broken when I came in, despite my stating that no other service center, including Jiffy Lube locations, had mentioned this in the past. The manager’s tone became increasingly confrontational, and he refused to take any responsibility for the damage, instead insisting that I needed to buy a new cap. I attempted to resolve the situation calmly, but the manager offered no solution other than telling me to purchase a replacement, which made me feel like they were trying to get me to pay for something their technician broke. His behavior, including walking out of the office when I asked for the franchise owner’s contact information, was highly unprofessional. I had my five-year-old daughter with me, and the manager’s tone made the situation uncomfortable enough that I had to end the conversation to avoid further escalation. While the cashier was helpful in directing me to the contact information on my receipt, the overall experience left me feeling very dissatisfied. I would appreciate a follow-up call to reconcile the issue with my coolant reservoir cap, as I strongly believe the damage occurred during the service.

Oct 12, 2024 · Kris Allen

I do not recommend this place, they only want to change filters and other things, I was there today and said that I did not want to replace filters and other things, the guy who was at the counter should be working in the stable and not with people.

Dec 27, 2024 · Angela Carvalho

This Jiffy Lube is a good place to get your motor oil changed. They are fast and it does not cost too much. The people are always friendly and helpful. I have a Toyota Prius and I get my oil changed every 3000 miles. They have done 5 or 6 oil changes for me. I am happy with the quality of work that they do. Highly recommend

Feb 15, 2020 · Steve

Amazing service! These guys went above and beyond for me when I needed it the most!!! They deserve your buisness go see this location Jiffy Lube seriously!!

Oct 25, 2024 · SarahBeBold