KNG complete auto repair-Goodyear

Called at 12 o’clock asking for a 12:30 was astonished to hear that they could. Just leaving now 2:13 still wasn’t done. Apparently they have a two hr lunch break and don’t know how to schedule clients. Must be nice working with a big company where you can afford to manipulate and waste your customers time/money. Honestly as an independent entrepreneur it cost me more in downtime than I can afford. 4 COMPLETELY EMPTY CAR STALLS !!! LOL WHAT A JOKE !!!!!!!!

Jan 30, 2025 · Matthew Charest

Got a good discount for oil change, but when I left, they didn’t properly screw my hood on the bottom that protects the oil tank. Had to come back and get it fixed. Manager helped to lower cost for next time. Only a 4 star because of the issue that caused me to come back during my personal hours but they did a great job fixing the issue right away.

Jan 21, 2025 · Steven Moon

Worst service ever. I called to schedule an appointment and I was told sure we can take you in at 2:30 which was already 230 and I said well it’s 230 already. He said oh I’m sorry we can take you in at four I said, OK great, I’ll be right in I came in. It was just about 3 o’clock and as I walked in Ethan is at the front desk I asked I need an oil change. His first response was we’re backed up and I was like OK I’ll wait. He said it’s gonna be about two hours. You should come back tomorrow, I can make you an appointment because that’ll be easier. If you have an appointment it’s about 45 minute wait, you have made an appointment. It seems like he was trying to discourage me from getting an oil change but it’s raining and I already drove here because I did have an appointment for 4 o’clock, but because he wouldn’t let me speak. He didn’t even know that I actually had an appointment that Bart had made for me. He asked me for my keys and he proceeded to come outside and take my mileage and came back gave me a receipt and said that it would be two hours about 38 minutes in one of the other employees came back out and got in my car and was in my car for a little bit and then he came back out put my keys in the bag and put my stuff back on the Wall and proceeded to get the next car. I asked Ethan why was I skipped he went to talk to the guy and said that my car wouldn’t start we came back out and we realized that the steering wheel is locked and the key won’t turn. What did they do to my car? I have no idea, but now my car won’t start and he took no accountability never apologize he was rude very unprofessional and I ended up calling a tow truck to get my car tow because it won’t start. He said he didn’t do anything to my car in order for him to get my mileage, he pressed the button which is unlikely because you have to actually turn the key to get the mileage it’s an electrical car you cannot turn the key and get any response from this car so no you did something to my car after I called the tow truck I went to speak to him and I asked if I could speak to a manager for my surprise he stated he was the manager And I told him your attitude, rude unappreciative and stated that it was a long day and it was yes he had a bad day but then said that I was using him as my punching bag. I didn’t have a bad day buddy my day was great until I came here And came across you with your bad vibes. Never apologize for anything was very pompous and uncaring. Bart, who had made my appointment for 4 o’clock even came back after to check up on me which is 6:00 PM. He apologize he offered to bring me a tea he offered to give me a ride home he went above and beyond, his professionalism does not compare anything to Ethan so if you go to this shop just always remember to ask for Bart. He seems to have a great attitude and has more customer skills. Goodyear if there’s an award that you give to your employees, I would suggest that Bart should be the next employee of the month if not the next employee of the year.

Jan 20, 2024 · mnm chazy

KNG Goodyear has consistently provided excellent service for my oil changes. Every time I visit their establishment, I am impressed by the speed and efficiency with which they handle my car. Not only do they swiftly perform the oil change, but they also take the time to thoroughly inspect my vehicle and inform me of any additional maintenance that may be needed. Their dedication to customer satisfaction is evident in their attention to detail and willingness to go the extra mile. The staff at KNG Goodyear are knowledgeable and professional, and I trust their expertise when it comes to keeping my car in top shape. The convenience of their service is also worth mentioning. I appreciate that I can rely on them to provide prompt and reliable oil changes without any hassle. It saves me time and gives me peace of mind knowing that my car is in good hands. I have recommended KNG Goodyear to friends and family who are in need of an oil change, and I will continue to do so. Their exceptional service, fast turnaround, and proactive approach to car maintenance make them stand out in the industry. If you're looking for a place to get your oil changed, I highly recommend giving KNG Goodyear a try. You won't be disappointed!

Jan 31, 2024 · Omar OB

Ethan & George down here are very helpful, personable, and great at meeting a customer’s needs! I came in for an oil change without an appointment and they were still able to fit me in quickly and timely. I had my back tires that needed immediate changing as well especially after notching one was damaged which they showed to me. They made sure to get me the most cost effective option and reliable tires while still being quick and efficient. Great service & great people I will definitely return.

Sep 10, 2024 · DeWitt Vercher