Knights Collision Experts Inc

I cannot thank Knights Towing enough, especially Chase, for the incredible service I received. I was stranded on the highway, scared, and unsure of what to do. Just when I thought things couldn’t get worse, Chase arrived and completely turned the situation around. He was calm, professional, and genuinely kind—exactly what I needed in that moment. Unlike other towing companies that seemed shady or opportunistic, Chase was honest, transparent, and made me feel safe. It truly felt like God heard my prayers and sent him to help me out. If you’re ever in a tough spot and need a towing service, I 100% recommend Knights Towing and Chase in particular. He’s a lifesaver! Thank you again for everything. Would highly recommend to anyone in need of a trustworthy towing company!

Feb 08, 2025 · C

Avoid This Towing Company at All Costs PLEASE!!! This is by far the worst towing company I have ever dealt with. Not only did they steal items from my car, but when I called to address the issue, they were completely indifferent. Their customer service is atrocious, rude staff, endless hold times, and false promises of a call back. Even after days of following up, they continue to lie and ignore my concerns. Joe, the so called “manager,” I’m still waiting for your call. Your team is beyond unprofessional, and frankly, they shouldn’t have jobs in this industry. In a time of distress after my accident, this company only made things worse. It’s been an entire month, and I’m still waiting for answers about my stolen belongings. If you value your property and peace of mind, stay far away from this company.

Jan 29, 2025 · Stacey Streber

I was rear ended on Van wyck E. This company towed my car without giving me any info. I was taken to the hospital and took me 3 days to find where my car was They charged me 1400$ for 3 nights says my car is hybrid and needs bigger space for safety. Horrible experience, horrible people and horrible customer service.

Feb 04, 2025 · galden Chophel

Horrible experience waiting for this company to tow my car off of the Whitestone expy. Due to their monopoly with the city they’re your only option. There was no communication every time I call, they were 20 minutes away or 10 minutes away. I end up waited for seven hours on the side of the expressway. Wasn’t able to get off of the expressway until NYPD Traffic truck came and helped get my car started and moved off the parkway for another tow truck to come and get me in a reasonable time horrible experience its a shame that they have a monopoly on the expressways in Queens and they show up whenever they want to if they want to. PS they never showed up.

Nov 07, 2024 · No Fraud Productions

I had an awful experience with this tow company, and the receptionist made it even worse. When I called for assistance, her tone was rude and dismissive, and she spoke to me in an unprofessional and disrespectful manner. It felt like she had no interest in helping me or addressing my concerns, which only added to an already stressful situation. Customer service should be a priority, especially in a business where people are often in distress. I wouldn’t recommend this company unless they train their staff to treat customers with respect and handle situations professionally!

Nov 25, 2024 · Whit C