Lael's International Auto Service

Brought my 2013 Mercedes ML-350 SUV here for a B7 service back in Nov. They changed the oil, performed a brake fluid flush, replaced the cabin air filters, front and rear wipers and replaced the coolant. What was nice is after a 40 point inspection, they sent me a link to a website which detailed all of the inspected items (with photos) and the recommended services with a price for each. I could pick and choose what I wanted or could afford to do at that time. Compare this to European Autoworks on Melrose that charged me $600 for a B service, and didn't tell me any details about what they were going to do or what they did after the fact. Completely in the dark on that one. Only issue we had was the next day we got a "Check Coolant Level" error on the dash which didn't make any sense as they performed a flush of the coolant. We still have the issue, just need to get some coolant to top it up. Outside of that, they were great to work with and would come back for future service work or repairs.

Jan 06, 2025 · Erich Cervantez

I can’t recommend Lael’s enough! They are so kind and polite and made me feel so confident in their work. They are very military friendly, with very affordable prices. They did an incredible job servicing my car, and I will definitely be returning. I don’t trust any other Auto Service! If you’re looking to see where you should take your car, I’d recommend here. Brandon is awesome!

Jan 23, 2025 · Karina Conrado

Knowledgeable, honest, professional friendly staff. I trust and am always pleased with their work and prices. My car is running great now. They caught problems other mechanics didn't catch or fix right. I highly recommend Lael's! I will be bringing my Mercedes here again for oil change, smog, and any other issues that may arise. I also like that the shop is owned and operated by veterans and they back the blue! Awesome hard working mechanics here! Nice cold water and TV in the waiting room.

Sep 15, 2022 · Jan Elle

My transmission in my 2016 Chevy Silverado failed and I took it to multiple places. Luckily I was referred to Laels. Lael the owner of the company reassured me that he could replace it and have it back to me in no time. Sure enough he did! He not only gave me a complete breakdown of what the work would entail. But also took me into his workshop and let me take a look at the old transmission. He also sent me pictures of the work as it was being completed withought me even asking. He rode with me on a test drive when repairs were completed to ensure the work was done correctly and I was satisfied. I highly recommend Laels to anybody who is on the fence about the what mechanic to use. He also gave me a 3 year warranty on the new transmission. Overall a pleasant experience for such a unpleasant situation.

Jan 24, 2025 · Trevor Wasson

Leal's Automotive is amazing. When you call, 90% of the time Lael answers the phone, and he's super friendly and helpful. Our family has been going to him for quite some time, and Leal and the team are always incredibly honest and try to save time, effort and money on my end. 11/10 would recommend Lael's automotive for anything one would need from a mechanic.

Dec 30, 2024 · Nick Weiser