Lima Towing

Was told 300 for towing 100 for storage turned our $610. Was charged 125 for storage and 155 apparently to the lady because she came to open gate on top of that 4% tax charge. and Woman at office has a nasty entitled attitude. Very ignorant and passive aggressive. Called me a liar, and was just plain rude. Upon getting my car back I also have a dead battery because they were not considerate or had any sense of decency to turn the emergency lights off the car before storing the vehicle. Super ghetto, worse experience ever. In regards to owners response, post the video with sound ti prove it then. Otherwise you are just trying to make yourself look good to anyone who reads the reviews. I stand by what I said, and did nothing that you say I have done. Your a bad business and should be shut down.

Jan 07, 2025 · Andrea F

Whoever has had their vehicle towed by this company needs to check ALL your PARTS IMMEDIATELY! If you have receipts from auto stores, make sure your part numbers still match what’s on your vehicle. I bought a brand-new starter less than five months ago, and my vehicle was towed not long after. It stayed there for about 4-5 days. About a month ago, my vehicle began to have problems with the starter. I went to the auto store to return the starter since it was still under warranty. The starter I returned WAS NOT THE ONE I BOUGHT. My vehicle had never been out of my possession at any time except while it was at Lima Towing! They took out my brand-new starter and replaced it with some generic, one-size-fits-all piece of junk. A police report has been filed, and I hope you get caught for all the faulty and shady stunts pulled at this yard. You may reply with, “We take these accusations very seriously” and maybe some other nonsense about “integrity,” but it is all lies. Go ahead and keep laughing, thinking what you are doing to people isn’t going to come back to you, because when it’s least expected, while you’re counting your dirty money from stolen parts, it will all come back to bite you where it hurts the most.

Nov 22, 2024 · toe biz

Absolutely worst encounter over the phone with the so-called manager, the conversation got heated and instead of trying to de escalate the issue she kept calling me selfish. We were not able to come and sign a release for the car before or after 12-1. Unfortunately, that's her lunchtime, and it was not negotiable to her. She said we could come pay 150 dollars to open the door on Saturday.

Jul 25, 2024 · ALLEN Flick

Receptionist at the front desk was very kind and helpful! I didn't have all of the paperwork to release my vehicle but that was on me (need registration and OWNER of vehicle needs to be present) I was really panicked mess but even so, she went above and beyond to let me know what the next steps were for releasing the car to my insurance company (i had no idea but i'm glad she was able to talk me through it!!)

Mar 09, 2024 · Melody S

I came here to sign a release to my insurance for my totaled car and to remove personal items from it. Service here was very professional and friendly. Thank you!

Aug 25, 2022 · David Collacott