Lithia Subaru of Fresno Service Center

I’ve been bringing my car here for about a year and a half due to my lifetime free oil changes with Lithia dealerships and they always treat me SO well. Of course there is a multi-point inspection with each oil change, which helps me so much, being a woman who knows very little about cars. Today, however, they went above and beyond with their service. My tire pressure light came on a few days ago and I was unable to get it taken care of until today. They had me drive into the shop real fast for one of the techs to inflate my tires and check the pressure. They noticed that one of my tires was down 8lbs and told me to check my car in to have it looked at. The service advisor explained what the case may be and that they will discuss the options with me if necessary. I was able to use the free wifi to do some work while I waited along with drinking some free coffee from their waiting room. After 1 hour, they let me know that there was a nail in my tire and they were able to patch it ON THE HOUSE. I paid NOTHING! They are so knowledgeable and kind, and do great work.

Dec 05, 2023 · Eirena Ewert

Waited two hours for a basic oil change entire rotation. Appointment was scheduled for 11 AM. Have never waited more than an hour for an oil change. Two hours and they still had 45 minutes left of work left to do on my car. Jacob the assistant service manager was extremely rude. Made every excuse in the book for slow service. I wish I didn’t purchase lifetime oil changes from this dealership. Everyone in the building took a lunch and left all their customers waiting. I missed my lunch today because of Subaru.

Aug 02, 2022 · Angela Ghilotti Lake

Had car repaired here. I would have given it 3 stars due to time to get part shipped. They said "Subaru is having issues with parts" whatever that means. Part was in stock on the east coast. Wouldn't expedite shipping for whatever reason. 5 stars is because they have us loner car to use for a week while they had "issues"

Nov 17, 2023 · Sam Dow

The service center is very well-run and the pricing is about what you'd expect at a dealer. The technicians are very good about communicating and they provide shuttle service if you'd rather not wait at the dealership. The website is on the downhill side of hit-or-miss. It's a good way to reference your options, but I strongly recommend calling to set an appointment.

May 29, 2022 · Philip Teresi

Had an appointment at 10 AM and at 12 PM was told they had just started at 1 PM they came and tried to get me to buy a cabin air filter that had 3000 miles on it. 3 hours for a basic service is ridiculous. Another guy was in there going on his fifth hour for new tire install and balance.

Sep 13, 2022 · Daniel Haston