LKQ Hunts Point Auto Parts

Very bad experience with the guy behind the counter name Jay! He's cursing at customers, not explaining what parts your getting in details when customers asked questions about the parts being ordered, just Very disrespectful man, me and my friends was about to spread the word about this location for parts needed because it was new to us and we always buying parts from the dealership or auto zone, but the encounter we had with that guy Jay this place would never get support from our car club of 50 plus members, we will deal with our dealership, auto zone until we come across a business that has good customers service and respect customers money and time waiting to place an order. Who ever the owner or manager reading this you really need to check your employee Jay very unprofessional, disrespectful to customers, if your ordering parts from this place Goodluck with that we are moving on.

Jan 26, 2025 · Wayne G

I specifically asked for a benz steering colum because i broke my gear shifter. Showed me a wrong part and charged me before i could even see it. Waited more than 2 weeks for refund and only got the paper stating the issued the refund. They never even initaite the refund although i never left the store with anything

Nov 14, 2024 · Arbaz Bhatti

Update: manager does not take the issue seriously nor being helpful. Ppl in the windows are nice. Warehouse miserable rude dude definitely deserves his job for the attitude he has, stay in the ghetto area for a reason. He was cursing for no reasons. Keep picking up chemical parts in there, it’s perfect for you, don’t go anywhere. Cuz you don’t fit in the rest of the civilized human society. Good job LKQ for hiring this chump.

Aug 12, 2024 · Alexander Z

I went to get my car dashboard fixed and this was the place that had the part for my car. Then after my car was fixed and I visited the place to see about other parts. There was a line to speak with someone about the part needed and they were nice. They do have a parking lot to wait in buts only for people who already have tickets waiting for there part to come out the wearhouse.

Jul 01, 2024 · Tammy *THE GREAT ONE* Queen

For me to buy here for the first time , the experience was not pleasant. The fact that a worker Armando to feel the need to say a response that “I do not need to buy anything here,” is not what a person should say working customer service. I was waiting for a receipt to be printed in order to pick up a product I already paid for. Armando’s response to my frustration of the wait time was, they can reverse the payment. I want my product at a timely fashion. Not a negative feedback from a customer service rep. I believe your business is running because of paying customers, not the workers. But the products I ordered are great for a good price. Thank you!

Apr 30, 2024 · Christina Santiago