M & D Performance Inc

My first experience with this shop was bad will not be a returning customer. On 4/20/22. I called M&D Mario answered the phone, i asked him if he was able to install two new tires on my existing rim with new tube rim strips, and balance all the parts I purchased from Dunlop and Drag Specialties prior. I have a 2011 heritage Softail classic with a spoke wheel he said yes, so I dropped off both wheels and was told to come back in 1.5 hrs. I came back at 1:30 pm as he suggested. when I walked into the shop the tires and rims were sitting at the front door by the entrance it looked good on the rim. I paid him his asking price and gave him a tip. when I got home called my uncle over to help me install the rims on the bike. I checked the back tire and the pressure was good, the front tire had 0-psi i tried putting air in the tire but it was not taking air and the air was leaking out by the spoke. I called Mario on 4/22/24. and told him that the tire had no air and kept leaking out, he then told me that the tubes I bought were cheap these are (Drag specialty heavy-duty tubes for Harley). he then told me to bring the tire over and that he would change the tube when he has time this made me mad. I then took the tire to the Harley dealer where I had them replace the tube and they gave me the tube removed from the tire. it was the tube I bought but with a big hole in it as you can see in the picture. and was told that this happened during installation. I did tell Mario that I was scheduled to go on a ride the following day but he did not care he gave me a rim back incomplete and did not balance the tires. now I have to take the rear tire to the dealer to get balanced. this is very poor customer service I will not be going back to this place. He calls the parts I bought cheap but when you walk into his shop. he has a Drag Specialties floor mat, a Drag Specialties banner on the wall, and Drag Specialties parts for sale in the display showcase. and he has the nerve to say i bought cheap parts (Drag Specialties Heavy Duty Tubes and Rim Strips).

Apr 22, 2024 · ROD

Mario is an ace mechanic who does right by his customers. I trust his work, and he delivers what he promises at a fair price.

Nov 09, 2023 · Eric Spinner

Horrible person. Drove 45 mins after a phone call with him agreeing to change a tire. I get here and he refused to work on it cause he didn't want to push the bike in or out of the shop. I offered to push it in and out. With replacing the wheel he could've easily pushed it out himself. This place is more of a senior care center than an actual motorcycle shop. Now I'm driving to a better spot thats only 15 mins away from this failure of a shop.

Apr 17, 2024 · Luis Torres

Been using Mario 4 years honest. Great Fabricator. Never had a problem over 20 years.

May 09, 2024 · Dominick Pallotta

Mario did a motor rebuild for me. He converted my dyna from a 103 to a 107. He is a definite expert. He even polishes and ports your heads for you in his shop himself. He stays righteous. His prices are very fair and he does a great job.

Aug 17, 2019 · Rooter Man