Masters Auto Collision

Billy and his team are extremely helpful and gifted. No one wants to get into a car accident, but if you are contemplating on who to go to after the fact, look no further! Billy helped me out from the very first step and quite literally held my hand from calling the insurance company and setting up a rental. My entire family has had to use this center (ranging from Toyota vehicles to Mercedes) and we are elated that we did. Our vehicles look brand new as if the accidents never even happened. A big thank you to Billy and his team!!

Dec 26, 2024 · Arjun Kumar

Billy, Dean and the team are phenomenal!! They are truly so great at what they do and are so kind. The service and quality of work meets beyond expectations. They will go above and beyond for their customers. Always can count on them!!

Jan 13, 2025 · Keisha Paul

First Off - I will also be leaving a review on Yelp. Feel free to read that as well as this is my first time leaving a google review and do not know how detailed it can be. Secondly - this review applies to the car enthusiast who is looking for a shop that does body/mechanical/electrical work with a VERY professional and wholesome demeanor - check out their website for additional services. That should set the tone on how great of a shop this place truly is. SCOPE OF WORK Issue: "Keyed" Scratch [DEEP] - trunk & quarter panel Repair: Repaint Trunk & Quarter Panel [Emblems, moldings & panels removed & re-installed PROPERLY] Duration: 2-3 Days Payment: Out of pocket. NOT PRESSURED TO FILE INSURANCE CLAIM. After calling and visiting over a dozen shops across the Queens/LI area including high-end places such as Detail Dynamics, I found a real gem of a place and my new one stop shop for everything. My biggest concern was having the repainted surfaces MATCH the rest of car as if it came from factory and boy did they exceed all expectations. Especially with how difficult it is to perfect my ceramic silver paint color and sheen level. And at a reasonable & fair price! It started with an inviting phone call from Dean to come in and Billy to review the damage, discuss the work required, and say what they have to work with. We must have chatted for hours and immediately I felt at home. From one car guy to another, Billy guaranteed he'd take care of my car like his own and he really kept his word! He hooked me up with a rental the same day I dropped off my car with 0 issues. They nailed the estimated timeline and picked up my car no later! This includes ordering new emblems & edge protectors to replace the existing ones removed from the vehicle at NO charge! Lastly, to my surprise, they detailed the car to the T and I hold very high detailing standards! This was also done as courtesy without even charging or itemizing it as an option! This business is exemplary of what old school excellence use to be! It's a shame it's not so well known! Really what a gem, bravo gents!

Jul 10, 2020 · Joey Morsi

I could not be any happier with my entire experience. I walked in panicked my car would be totaled fearing frame damage. Bill immediately reassured me everything would be okay and taken care of and took a great deal of time showing me what the extent of the damage was and told me exactly what to do next so I wouldn't be paying out of pocket for getting rear ended. There was excellent communication the entire process and I was kept informed of the status of the repairs the entire time. As for the repairs I could not have asked for better. My car looks 100 times better than even before the accident. You could really tell the team went above and beyond to get this thing looking the way it does. I really can't put into words how fantastic the work they did was. Looking at the before and after photo I am still shocked. Thank you!

Jun 05, 2022 · Sami

Billy and the crew at Masters Auto Collision did an excellent job with my 2018 Ford Explorer. My Explorer looked new before the accident and they made it look new again. Billy worked with my insurance company to make sure everything was covered and they used original factory parts. I would definitely use Masters Auto Collision again.

Dec 17, 2022 · Eric Cappeller