Mohica Towing

They towed my car away after a drunk driver smashed into me in Palm Springs. I had all of my personal belongings in the car as I was in the middle of moving to to East Coast. I wanted to retrieve my belongings but couldn't bc they insisted that I prove this was my vehicle by supplying them a copy of my registration. They wouldn't accept my drivers license with the accident report for palm springs police department OR a printout from Carmax showing that I am the owner and I make all the payments on the vehicle OR a printout from my insurance company...even ALL of those things together wasn't enough to prove I'm the owner so I could get a change of clothing out of my car, at least. Finally the day before I was to fly to Baltimore I got the registration and a ride to the tow yard and wanted to get my stuff BUT it was about 15 minutes before they closed and the woman working said I'd have to come back the following day, which was Saturday. I returned Saturday, the day of my flight and had to pay $110 for someone to meet me there to let me get my stuff from my car. The WORST part is: I noticed that someone there had been working on my car! They had attempted to straighten the hood and all 3 panels along the drivers side of the car where that drunk drivers car smashed into me. This is BEFORE the insurance company has even had a chance to assess the damage to MY vehicle! This is the absolute WORST experience with a tow company I've ever had. Smh TERRIBLE!

Feb 11, 2024 · Leah Hernandez

Terrible experience. Santos was completely unprofessional and had a bad attitude. My car was impounded, and I called in advance to confirm the requirements to get it back. Even after I provided everything they asked for, they kept giving me the runaround. It was obvious they wanted to keep my car over the weekend to rack up storage fees. Do yourself a favor and take your business elsewhere—these people are only interested in squeezing more money out of you.

Oct 25, 2024 · Mario Nunez

Contacting the Better Business Bureau, Palm Springs City Hall and filing many legal complaints. I have proof and witnesses of them working with spotters (illegal in the state of California it’s actually a misdemeanor). They want to charge $500 ( a little more) for less than a 5 mile tow and “storage fees”. Look at the comparison between night when I took a Lyft to obtain assistance and day not even 8 hours later. They claim “Palm Springs Police Department” is liable. No honey you know the laws if you don’t you’re going to find out through litigation. They said “a lot of people say they’re going to sue but they don’t” right, well let’s see how having to pay 4 times what you’re trying to charge me feels like.

Mar 19, 2024 · Moni Gutierrez

Mohica towing was awesome!!! I discovered on my lunch break that I had a flat tire. AAA sent out Mohica to help me replace it with the spare. Come to find out, my car unfortunately didn’t have a spare. The guy that came out was super helpful and still put air in the flat tire to see if he could hear a leak and check to see if the tire would even hold air. The tire ended up having a slow leak and was flat again by the time I got off work. AAA sent Mohica back out to pick up my car and take it home for me. The pick up was set for 5:00 and the driver was actually early :) He got my car loaded up in no time and it was delivered safe and sound. Both guys were very nice and very helpful! Thank you so much!

Feb 05, 2024 · Aubree Gordon

I was towed for illegally parking at the Palm Springs Villagefest. I was able to get my car back that same night just as they were closing the gate for the night. If paying cash, make sure you have the correct change because when all was said and done they got $513 + $7 tip because I had nothing smaller than a $20 bill. Yes, I tipped them for doing such a good job towing my car to their impound lot. It was not a good experience for me. But they were doing their job well...too well.

Feb 01, 2023 · Harry Timko