Music Shop

I have been dealing with The Music Shop for over 15 years. I find Keaton to be very knowledgeable on the products. He really listens to what you want and tries to find the system that will suit you best. And Pearl is the most wonderful understanding lady. There have been a few times where I needed some stuff, She was kind enough to offer payment options, good to know that your word is still worth something these days. And Shawn, the installer, is awesome at what he does...never a complaint....always there to help with tuning your system. Will see you guys soon with my new FR-S :)

Apr 27, 2014 · Douglass Giasson

We went in to have a CD player hooked up in a classic car. We were charged $200. For this. When we went to get the car ER were told that the CD we had was no good and we would need to get a new one. We purchased a name brand CD player and asked that it be installed in 2 days. One of the employees stated that would be great. The owner Grant came along and was not happy. He stated 'i have $1000.00 job that day and this one is not worth interrupting that one for.'. The employee stated that they could do it and continued to make the appointment. We took the car in on the scheduled day, got a phone call at approximately 4:30pm stating that nothing had been done because the installer was sent home I'll and we would have to return with the car in 2 days. When we picked up the car from the appointment 2 days later the CD player was installed and was not usable because there was a short! Also the ash tray would not close. We also had no heat we discovered after we left the store. We took the car back 3 days later as we had been out of town. The CD know works, we still have no heat and the right passenger door has a ding that was not there prior. It had been touched up with paint that did not match! If you like to argue with someone who will not listen you will love this place!

Dec 08, 2017 · Beverly Anderson

Never, never waste your money. The classic “ bait and switch”. Came in needing new speakers, told they would cost $300. Drop my car off for speaker installation received a call an hour later telling me my deck was bad and I needed a new deck. Upon returning to the store to pick up my vehicle I was told I needed another cable and that would be another $150. At this point I realize what was happening, being taken for the ride. I was told my speaker was taken out in bench tested. I’ve had all my speakers tested they’re all shot. All they care about is your money.

Feb 11, 2019 · Treus Morrow

If price is your main concern ... this is probably not the place for you. If, quality workmanship and superior service after the sale are high priorities then this is where you want to go. I have been a regular customer here for years and, I will continue to be a customer here as long as they are open. From the quality of the products they sell to the training of the installation professionals on staff they have earned my loyalty as a customer. Admittedly, I have only used them for car audio but, if I were ever in the market for: a high end home stereo, an amazing old musical instrument or, some lovely antique furniture ... this would be my first stop. I genuinely enjoy every aspect of my experience every time I can come up with a reason to walk through their door.

Nov 07, 2016 · Michael-Mohawk-Thez Strong

We purchased a used vehicle from a dealer in Grants Pass that needed "help" with the existing radio. Knobs were broken and the Sirius/XM satellite needed to be activated. The dealer tried gluing the knobs on but that just didn't work. The dealer's service rep. sent us to the Music Shop and said to check in with Grant. It took quite some effort on his part, but I couldn't be more pleased with the results. It was replaced with a radio that looks like new. Works great and the satellite was set up. We even got the 3 month free offer like a new customer so it was added to our existing account from our trade in vehicle. I will be coming back to the Music Shop--that's for sure. Plus you can enjoy the musical instruments for sale, too.

Sep 06, 2012 · JoAnn James