NAPA Auto Parts

+1 630-759-4100
www.napaonline.com
207 S Bolingbrook Dr, Bolingbrook, IL 60440, USA

Operating Hours

Monday 7:30 AM - 7:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 7:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 7:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday 8:00 AM - 4:00 PM

(103)

Auto Repair Stations Illinois Will County Bolingbrook South Bolingbrook Drive

Will County . Illinois

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Intro
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Location
Reviews

NAPA Auto Parts Introduce

NAPA Auto Parts, located at 207 S Bolingbrook Dr, Bolingbrook, IL 60440, operates within the "Auto Repair Stations" category, providing a variety of auto parts and supplies. You can contact them at (630) 759-4100 or +1 630-759-4100.

Customer reviews present a mixed experience. Some customers have reported negative experiences, particularly concerning online orders and delivery. Issues included a lack of communication, delayed delivery, and difficulties in canceling orders. These reviews suggest potential inconsistencies in their online order fulfillment and customer service.

However, other customers have had positive experiences, highlighting the store's ability to source specific parts quickly. For example, one customer was pleased that NAPA was able to obtain a rear wiper for their Prius within a few hours. Additionally, customers have noted that the prices are reasonable and the staff is friendly.

In summary, NAPA Auto Parts in Bolingbrook offers a range of auto parts with generally reasonable pricing and friendly staff. However, potential customers should be aware of possible issues with online orders and delivery, as indicated by some customer feedback. The store appears to be capable of efficiently sourcing specific parts when available in store or through quick order.

Photos

Location

Customer Reviews

Very unhelpful. Was expecting the item I purchased to be delivered from the store the following day. No call no email. I wait a week still no item. I got bounced back and forth with the store and customer service for two days. I never got my item and have no way of canceling my order. Complete waste of my time. I will avoid ordering from Napa ever again.

May 11, 2024 · JM C

I was more than happy they were able to get in the rear wiper for my Prius. I stopped in around noon and they had it that afternoon. The price was reasonable, and the staff is friendly.

Jul 11, 2023 · Brian Satinover

Jack went the extra mile to help me figure out why my taillights are going out more often than they should and gave me a solution. Use this store!

May 07, 2024 · Ryan T

Awesome service... came in last minute when battery died and the store was about to close. The employee helped, didn't act rushed, and even helped me find a discounted product to help save a few bucks. He also took the time to sign me up for the NAPA Rewards Program even though the store was closing. This was all during sub freezing temps and snow... I am sure the employee was ready to go home and I am very appreciative of the great service! Date of purchase was 1.31.19 at 7pm

Jan 31, 2019 · Kevin Z.

Waited on hold for 25min as I drove to the location to look for parts. Waited five min in store before Michelle approached counter to help me. Turn out they didn't have the part. Asked to use restroom and was told they are not for customers and a second later a customer walks out of the bathroom and to the counter for their order. They do not care about customers at all.

Nov 13, 2021 · Matt W