NAPA Auto Parts - High Desert Auto Supply

Went there for some carburetor linkage clips, just needed 2. Ended up having to buy something that worked but wasn't correct part and had to buy a box of 20 for like 6 bucks. Cashier was not unfriendly just didn't really look at me didn't really say thank you just there. Napa used to have a doorman box and you could go look through and find what you needed. He did say they only have a few parts of the doorman box left. Don't know if that's true but if it is it's very sad. I can see why people are ordering online now you don't get good service you don't feel appreciated and they usually don't have what you want anyway.

Jul 17, 2024 · Lawrence Swanberg

Worst store ever I won’t buy from there again our any Napa in the high desert. They are all owned by the same guy. It’s a franchise so they don’t have the same corporate rules. I bought some snow chains from this store I asked if I needed two the guy said it doesn’t hurt so I bought two sets. Go to find out I only need one and now Chris the manager doesn’t want to help me out it’s a new none open set now I’m out $200 this is BS and horrible customer service. It’s independently owned goes to find out I called a corporate store and they don’t have a problem returning it if it was bought trough a corporate store or online. I’m so frustrated. What a shame for a quick buck you lost my future business

Feb 02, 2021 · Angel Montes

I love NAPA more than the competition. However, this is absolute false advertising. If you (NAPA, not just this store) can provide me with some Tokico HE3690 struts, or some Ford 4.6 32v intake manifold runner control (IMRC) plate, then I'll be both impressed and content. Otherwise, it's false advertising.

Dec 12, 2021 · Boredom NeverOver

Could not find several items that all auto stores should carry! Don't waste your time here.

Aug 24, 2024 · Bill Sposito

Great service and for my ford f250 they always come up with parts that not even the ford dealer can't order.

Nov 14, 2022 · victor Martinez

Ashley in the Comercial department is the best in the desert

Mar 15, 2025 · Alex Franko