National Mechanix

It pains me to write negative reviews but I had the worst experience with this shop especially because it seems like they do good business. I dropped my car off to get an estimate over labor day weekend Kyle was prompt and quick with what he thought the issue might be. I left my car over the weekend because I was going to be out of town for the holiday he said he would have his receptionist send an estimate. The next day I received the estimate and for the work that was needed to be done the estimate seemed a bit high so in my mind no big deal I will pick the car up when I get into town and get a second opinion. Well I get back into town and I walk in to pick up my jeep and the receptionist says your invoice is $440 which completely caught me off guard because I never gave verbal or written consent for his shop to do any work on my car. I was able to get my car back but after all of this probably 2 weeks later I get a call from South Lyon PD asking about what the situation is and what happened which is the biggest head scratcher because this was a civil matter. I like to hold my self to a high standard but trying to dump a bill on someone for work they didnt approve is completely unprofessional and all happened because of a simple lack of communication on your behalf.

Jul 24, 2024 · jake johnson

I was a walk-in that needed an oil leak checked and was leaving for Texas in a few days. They checked my brakes unasked and recommended discs and rotors. Come two days later, all was done at a very reasonable price and they also fixed a couple of small things I had been putting off. These folks were wonderful!

Sep 27, 2023 · Edson Schaus

Took my truck there. Kyle is a straight shooter. I'm new to diesels so he explained everything in great detail. Let me know it was something simple and I can do myself so my work truck wouldn't be down waiting to be fixed. Great place, great ladies at the counter also. Everyone was very informative and helpful.

Oct 31, 2022 · Steve Bell

Its hard to find an honest/reasonably priced mechanic place, but the people at National Mechanix are both of those things and do an exceptional job!

Jul 19, 2024 · Maxwell Mitchell

Kyle and the team at National Mechanix do a great job! Great service and fair prices. The most impressive characteristic is the work they don’t do. Several times I had my car in for problems that turned out to be minor and they did not take advantage of my loyalty. Thanks Kyle!

Apr 01, 2019 · Joe Stchur