Northeast Collision & Paint

This shop is not to be trusted at all. They had my car in the shop for over 6 months making repairs to my vehicle. The owner Earnie told me after a couple months 3-4 that the car would be done and I quote “should be done by next Friday” this went on for over 2 months. Also this body shop made an agreement with the at fault insurance to cover my rental costs because the delay was on their end. This is where it becomes a nightmare at this shop, I picked up my car on a Friday and the following Monday Tuesday I was receiving calls from the rental car company saying that Earnie was refusing to pay for the rental he had already assured me and the at fault insurance company he would cover. Because of this I had the rental company call me non stop demanding payment for the rental for over 2 weeks. The rental company even ended up calling my job to try and force me to pay and threatened me with criminal charges over the rental fees. Thank god I had emails and proof that Earnie agreed to pay for the rental or I would have been screwed over about $3000, because I had this proof the at fault insurance ended up covering it but it was extremely embarrassing having my bosses and hr call me into the office to ask me about the money that was owed to hertz. Also upon receiving the car that was repaired by Earnie there were multiple imperfections on the work her preformed on my vehicle. My car had scratches it never had before going into the shop, the fender he repairs instead of getting replaced still has a noticeable dent in it, the body panels he put back on the car don’t line up and there are horrible gaps, and the paint in the repaired areas look different from the factory paint job. When I asked him about getting this corrected he simply said he is no longer going to do buisness with me. Please please please if you care about your car, your sanity or your money do not use this shop.

Mar 20, 2024 · Bruce Pavlovski

Have had two vehicles fixed there they came put stunning paint matches perfect will only take my stuff there awesome service and they get fixed right the first time

Mar 25, 2024 · Mike Orsulic

Owners are great. Great customer service

Aug 14, 2024 · Timothy Hall

Northeast Collision is literally the only place you need to call to have your vehicle's work done, Ernie and Cindy and their team of experts have years of knowledge and deliver on the promise of beautiful work as an end result!!! I wouldn't take mine anywhere else!!

Nov 21, 2019 · Tonya Nighman

Hi Cindy! Thanks for letting us put the box up we appreciate it. Great place to be if you're ever in an accident, don't make your car look like new again.

Nov 14, 2021 · Eric “Dawgz HD” Doerzbacher