O'Reilly Auto Parts

+1 630-548-0872
locations.oreillyauto.com
543 Frontenac Ct, Naperville, IL 60563, USA

Operating Hours

Monday 7:00 AM - 10:00 PM

Tuesday 7:00 AM - 10:00 PM

Wednesday 7:00 AM - 10:00 PM

Thursday 7:00 AM - 10:00 PM

Friday 7:00 AM - 10:00 PM

Saturday 7:00 AM - 10:00 PM

Sunday 8:00 AM - 9:00 PM

(380)

Auto Repair Stations Illinois DuPage County Naperville Frontenac Court

DuPage County . Illinois

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Intro
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Location
Reviews

O'Reilly Auto Parts Introduce

O'Reilly Auto Parts is an auto parts store located at 543 Frontenac Ct, Naperville, IL 60563, USA. You can contact them at (630) 548-0872 or +1 630-548-0872.

As an "Auto Repair Stations" option, O'Reilly Auto Parts provides a variety of automotive parts and potentially related services to the local Naperville community. Customer reviews highlight both positive and negative experiences.

Services and Features:

Wide range of auto parts.
Potential assistance with battery installation.
Automotive tools available.

Customer Feedback:

Positive experiences include:

Helpful and supportive staff, particularly in challenging situations (e.g., extreme weather).
Appreciation for staff going above and beyond to assist customers.

Negative experiences include:

Reports of unhelpful staff during late evening hours.
Allegations of rude and racist behavior from specific employees.
Concerns about staff prioritizing phone calls over in-store customers.

Based on the reviews, customer service experiences at this O'Reilly Auto Parts location can vary. While some customers have received excellent assistance, others have reported negative interactions. Potential customers should be aware of these mixed reviews and consider them when deciding to shop at this location.

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Location

Customer Reviews

It was snowing and below 0 and I had went to AutoZone to get a new battery not only did they not help me but they had a horrible attitude and no one would jump my car. So I finally got my car started and came to this O’Reillys and I got the best service from the younger gentleman in the front. He gave me the tools to take my battery out and did as much as he could. I am so appreciative! I will always come here first for any car parts! Thank you guys!

Jan 22, 2025 · Taylor Morris

The guys that work late evening don’t want to help. Jacob was pretty rude and had a racist behavior. When you have a customer in store, you want talk to a guy sitting at home for 20 minutes on the phone, letting him know about all the Porsche parts available in the store. Will never go back here.

Dec 26, 2024 · Aatif Kareem

I just want to applaud the staff working yesterday morning on GREAT customer service. I believe it was the assistant manager and a manager helping us to get our mustang parts while we were on travel. We had to do the repair in the parking lot, which was already frustrating. Right away they offered help with tools from their cart and a caliper tool. I don't think you guys knew how much it meant to us but thank you for taking care of us in such a caring manner. 10/10

Oct 14, 2024 · Tiffanie Schmidt

Shoutout to NOEL, he literally was a life saver the last 15 minutes of the store being open. I needed a new car battery. He swap that thing out with ease and I was fully service in about 25-30. Thank you for that extra time you spent replacing my car battery! THANK YOU!

Nov 25, 2024 · Kendall Mitchell

Horrible customer service after I read the prices to him after I got referral he said correct and just hung up on me. I have no clue what’s wrong with people nowadays just being so rude they have to work and provide. Go out and ask for handouts on the corner if you that mad.

Sep 10, 2024 · Ethan mon