O'Reilly Auto Parts

A big shout out to Amanda, who helped me today in trying to figure out why and how my sunroof got stuck, and why it wasn't closing. In a world that has no idea what customer service is, she was the light to this dark day that I was having. I'm glad she was there, and I hope she gets recognized for this😊So thanks Amanda. I TRULY appreciated you today.

Sep 28, 2024 · Debbie Ann

Couldn't figure out the part I needed for.my car and Bill did an awesome job helping me.figure it out. Super patient and not at all condescending.

Sep 27, 2024 · Katherine Drummond

DONT DO NATIONAL WARRANTIES THROUGH THESE PEOPLE. THEYLL SCREW YOU AROUND TALK OVER YOU AND WASTE YOUR AND YOUR SHOPS TIME. Waiting for a manager since Friday yet can’t even let anyone know when they’ll be in and yet the assistant manager doesn’t have any extra responsibilities other than a glorified cashier. She doesn’t even know how to approve any warranties your better off going through advance I’ve watched them approve and replace parts right in front of my face. Yall just love to waste time and this store is the worst because of the attitude from the employees. Yall gonna bankrupt your store because nobody wants to speak to an ignorant person who can’t even fulfill the reason someone called. I’m still waiting! My car is just sitting because since THURSDAY the 25th they STILL HAVENT OR WANTED TO APPROVE MY WARRANTY

Jul 29, 2024 · faith lynch

The worst experience I have ever had as a consumer , the young man covered with tattoos was rude , inconsiderate and unprofessional . I tried to buy a serpentine belt but as he huffed and puffed he told me the computer list a bunch of different ones .. and that was it !!! Totally didn't help with anything. I had to go to AutoZone to find out the correct belt .. He didn't know ANYTHING about vehicles .. he ask me if my car had a alternator ! Wth ? What car with a gasoline engine doesn't have a alternator ? Regardless of his lack of knowledge he was totally rude .. I'll never go to that store again

Feb 04, 2024 · Jason Pierce

Daughter had a flat across the street and she called me. I ran over to the Oreillys across the street and bought a plug kit at 20 min to ten. Went back across the street pumped up tire and figured out it was a valve stem leaking and ran back toOreillys at exactly 10:00 and the guy behind the counter shook his head and wouldn’t let me get a valve stem. Now he was still playing on his phone as he was when I entered 20 min earlier. No compassion these days and I hope Kharma does him justice. Wont be going to Oreillys ever again.

Jan 17, 2024 · Troy Williams