O'Reilly Auto Parts

I visited the store on 9/2 and the staff was kind, professional and helpful. Daniel went out of his way and helped me and replace the air filter that I purchased for my vehicle. His assistance saved me $65 that I was quoted at the establishment that services my vehicle. I am grateful and thankful for his willingness to help.

Sep 02, 2024 · Laurie Peachey

Why you guy’s have kids working in your store I asked for a question and they looked at each other and laughed making me look stupid I was so embarrassed never have I looked and felt so humiliated in my life I asked for help because I don’t know I am a women you guy’s should start hiring more professional with really passionate about helping others with out making them feel dumb this kids have no respect for others you need more people that are more family oriented thank you 🙏

Nov 30, 2024 · Paloma Mendez

I came to this location a couple of weeks ago to get a brake light bulb replaced and the staff was professional and friendly. I initially went to a location up the road from this location after reading online that O’Reilly does free bulb installation with the purchase of their bulbs. I was able to purchase the bulbs but they said that they would not replace the bulb as they do not do brake lights, only headlights. I called ahead to this location after I had already purchased the bulbs and they said that they would be able to help me out. Thank you to Luis! You all saved me a lot of time, money, and stress! Great customer service at this location.

May 06, 2024 · Isabella Caballero

Prices are a little more than Auto Zone but u get a better brand. Experience in Auto Mechanics lacks at both. For us weekend warriors best to Youtube or ask. Professional before undertaking work. FYI

Jul 31, 2024 · Bill Norris

After being accused of trying to return a headlight that wasnt what i was sold and the "driver" saying that he would not do the return WITH a proper receipt, i was told to ask the manager. He then just stood around while we had to ask every person that walked by us if they were the manager. Talk about not going beyond his job description. Then why be behind the counter acting as if you are someone who works there instead of an uber driver?? Ive never been so disrespected and treated so poorly by a retail establishment before. Obviously, they care nothing of customer service, little of customer retention and more of making sure they are paid to do as little as possible. I was trying to return a $100 bulb, that was the wrong one for my car. Not a $10,000 engine. But acted as if we were trying to bankrupt the company with that measley $100 return. Perhaps if the emplyees spent an equal time trying to make.customers happy rather than trying to ruin our day, $100 wouldn't cause their paychecks to bounce. They Refused to do anything for us. Acted as if we were supposed to know exactly what the alternatives to an exchange were, when we asked how much is the correct bulb, the response was "it depends" then stared at us blankly. No looking it up on their computer or anything. Make sure you are able to google everything you need answers for when going to this store, because thats what i was told to do when i asked for a copy of their return policy as well. The only way i would ever return to this store would be if there were all new staff. I would never waste my time on complaining about useless, lazy, overpaid staff; however, after how disgusted i am over this expierence, i will be forwarding this to their corporate offices. Maybe some customer training or a new job is what these employees need.

Jan 17, 2024 · Audrie Radenbaugh