O'Reilly Auto Parts

The only place I buy my auto parts is O’Reilly Auto Parts in Costa Mesa. The staff is always knowledgeable, helpful and friendly and prices are very reasonable compared to other auto parts chains. Most recently, they went above and beyond by allowing me to exchange an item that wasn’t working even though the warranty had expired four months earlier which they didn’t have to do. I rarely write reviews but their kindness prompted me to write this review and give them a five star rating.

Jan 29, 2025 · Chris Russell

The guys here are great. Truly rare to find such helpful people at a big chain auto parts store.

Feb 13, 2025 · D Vialpando

(See edit below initial comment) Had a dead battery and needed it charged so I could at least move my vehicle but an older bald heavy set guy refused to charge it saying it was a bad battery and it wouldn't hold any charge whatsoever and just plain refusing to charge it (even though I told him that tow truck driver advized me to do that so I could at least move it). So I was forced to take the battery off and hoof it to the nearby Auto Zone to charge it... they charged it, said it was a good battery and when I connected it the car turned on and ran (unlike what the O'Reilly rep told me). I wouldn't mind if someone is not sure, doesn't know or have an answer but to be so boastful and persistent AND to be wrong is quite unhelpful. Shout out to Auto Zone for charging my battery without hesitance or denying. No hate but definitely not prime customer service or knowledge 😬 AND that is the worst to confront when trying to seek help to fix an auto issue. *Edit due to fantastic 2nd visit... I'm so sorry I forgot the name of the tall young white man with a beard and jolly belly that was VERY helpful and positive and friendly towards my automotive situation... bought the tools I needed to get my car fixed and even a young hispanic male with a goatee was also very helpful and lent me in good faith his own jack which was very pivotal in getting my alternator put in and me back on the road... that along with lots of helpful information to get my repair done Luke was also helpful and positive and friendly... Great group of guys work here... will come back here to this location for all my future automotive needs. A+👍🚙💯🙏

Nov 04, 2024 · Julio Lua

Wide open easy-to-navigate parking... but not the easiest to find off of the main road. No public restroom, but establishment is well-cleaned and well-stocked. Fast, easy customer service by friendly staff. A+

Jun 20, 2018 · G mods

Brought my car over because it was sputtering when I started it and the engine light came on. They performed an engine scan but could tell right away that a rodent chewed through several wires. Referred me to an electrician in Santa Ana (I’ll be leaving a positive review there as well!) and provided a copper wire & instructions on how to splice the missing wire. They also separated wires causing the sputtering so my car was drivable again - all free of charge. Thank you for the incredible service!

May 15, 2024 · Beril Pehlivan