OC Auto Collision

OC Auto Collision did an awesome job repairing my Toyota Tacoma. The quality of work, value and service was fantastic. The insurance company planned to total my vehicle but they made sure that wasn’t going to happen. The staff; Tag, Troy, Andres, and woman in the office were a pleasure to work with from getting the estimate to sourcing the parts, completing the repair, and communicating with the insurance company. They even touched up areas of paint on my vehicle that were not involved in the accident. The service is unparalleled. I highly recommend this shop.

Dec 07, 2023 · Shayan Yazdani

Had rust spots on roof of truck repaired. First time I picked it up the truck it was a few days late, the body work was lumpy and some rust spots were missed. I've never have done body work before and I'm 100% sure I could do it better. I complained and they offer to redo the body work and fix the rust spots that were missed before. Second time I picked the truck up it was a few days late again, the body work was less lumpy and the paint had debris in it.

Oct 24, 2022 · Michael Martin

Save yourself time and headache and take your car somewhere else!! I am not sure where to start, from their dishonesty and professionalism or the lack of communication and unorganized shop. And the icing on the top would be the owner's and staff's swearing words, bad languages and yelling when you try to resolve the issue. I took my car there for repair and they told me that they would have the car ready by Tuesday, I called Tuesday and they told me that the part was not ready and I can take the care Thursday or Friday the most, when I called Friday, they are telling me that part is on back order, I called dealership and asked if I can get the same part that they are talking about, they say that I can have it next day!!! I am not sure where they are ordering the parts from or they just forgot to order, but I know for sure that this job could be done in a couple of days at any other body shop, the worst part is they never gave me a call to give an update, each time I had to call and each time they would tell me that they call me, but of course they never did. Take your business elsewhere and save yourself money and time!!

May 31, 2024 · Ray Mortez

The day after repairs noticed that bumper is not perfectly inserted. Twice went to the shop and the person who was in charge was not there. I requested another person to inspect she said we have not repaired your car . I can not find your record. When I was able to talk to the main guy he bluntly accused me that I had another accident and obviously refused any remedy. If you go there make sure to use your credit card to be able pursue the matter through your cc. I misplaced my trust.

Feb 17, 2023 · Mani Karen

They were more affordable than the competition but this was a bad case of "you get what you pay for". They quoted me at $1.2K for a small job and did not do one of the parts we had agreed. They wanted another $1.2K for that scratch alone, after having quoted the whole job. The worst part: in order to fix a very small dent, they drilled a hole in the quarter panel of the car without even consulting me. Where on Earth does that make sense? Do *not* go there.

May 10, 2023 · Paulo De Oliveira