OEM Parts Corp

Great Company!!! They answered all of my questions and helped me get the exact part I needed at a discounted price. They even gave me a FREE 90 day warranty! My sales agent was very informative, helpful, and professional. He walked me through every step of the buying process. I received a copy of my receipt immediately after the purchase. When my part shipped, my sales agent called me and gave me the tracking number. I'll definitely call OEM Parts Corporation the next time I need a replacement part for my vehicle. 100% Customer Satisfaction!

Feb 28, 2017 · Christopher Shoemaker

One star given only because no star review was not a option. Buyer beware doing business with this company. Ordered a part (axle assembly) on a Friday morning and was told it would ship either that day or Monday from a yard 2 hours from me. Received no follow-up email with shipping info a promised. Tuesday, Wed, and Thursday multiple attempts were made to get a tracking number. Finally received a tracking number on Thursday only to find out that the carrier had no record of that tracking number and no package being shipped to my location. OEM Parts maintained that the carrier had lost the package which is suspect being a tracking number was never created for the delivery. Friday the company sourced another axle from KY and said it would be shipped Sat or Monday. I was unable to get a tracking number from OEM Parts until 5 hours after the axle was delivered this Monday (10 days after initial order). Looking at the tracking number, I see that the part was actually shipped last Thursday. OEM parts provided false information regarding the pulling and shipping of the axle through out the entire process. Now the kicker... I receive a call from the shop and my "low-mileage A-Grade" axle is seized with rust and will require more to fix than what I paid for it in the first place!!! OEM Parts is requesting pictures be sent so they can fix the problem, but once again no-one is available by phone for a follow-up. After multiple calls this afternoon, I've given up trying to work with them and decided to post a warning for others. Next call is to the CC company and try and get some satisfaction for this mess they've created.

Oct 12, 2015 · William Searles

Tim Goodrich was great. Listened to every detail. Price was best around. Provided shipment tracking number on request. Part arrived correct. Will use this site again.

Feb 10, 2016 · Fiore Latini

He was very helpful, even though they didn't have exactly what I was looking for. But me not knowing anything about starters as im calling all these other auto part stores and they are asking me long bolt and short bolt or both long bolts as I already explained myself im calling around for pricing for my boyfriend hes at work and idk anything about starters. So thank you again for helping me out and being nice I appreciate it. Highly recommend this place

Jul 15, 2020 · Heather Anderson

Good group of guys, access to a great selection of parts in their network.

Dec 24, 2017 · Justin Reiners