Offutt Collision Repair

Offutt Collision Repair is wonderful to work with! They provide exceptional service, super customer support, and keep you informed of your vehicle progress every step of the way. Hannah, in particular, does an outstanding job and should be richly rewarded for her skills. She even reminded me to take the garage door opener out of my rental car, which I would have forgotten. (Yikes!) Dan did a good job as well. My vehicle looks good as new! This is the second time I’ve used OCR and I was beyond satisfied both times!

Sep 12, 2024 · Deanna Etherington

I had a minor accident but still needed some repairs, so I decided to go with Offutt Collision Repair. I'm Really glad I went with them. From going to get an Estimate and All the way to picking up my Vehicle the process was Excellent!!! Hannah helped with Everything, she was Awesome 👌 👏 👍 from Emails to Texts messages with Updates while they had my Vehicle!!! I was shocked on how Fast I got my vehicle back and when I seen it after the Repairs it looked like a Brand New Vehicle!!!! Everyone at Offutt Collision Repair did an Amazing Job!!! Thank you Offutt Collision Repair for making the Process a Wonderful Experience after an accident with my Vehicle!!!! I Highly recommend taking your vehicle to "Offutt Collision Repair"

Aug 27, 2024 · Big D

Short story: insurance had us go to them, all around not impressed... But could be industry standard? Long story: I was in an accident, the back right panel on our Ford escape was crushed. Insurance sent us to OCR. Went in, got our estimate it would be a couple weeks before they got the parts in and could start repairs. Once they started we were quoted it could take up to a month, and it did, that's all fine. First issue we notice is there was epoxy or some sort of residue on the dash. We looked at the details on the repair report and sure enough they had it listed. Took it back in and asked if they could remove it, we didn't want to mess with it and risk ruining the paint. They claim that it was there before, but they will take care of it. They did a nice job cleaning it up and repainting it. The bigger issue that embarrassingly enough we didn't notice until we went to put on our bike rack, is they absolutely put on the wrong bumper (see photo). Our car has a trailer hitch and the bumper they put on does not have a cut out for the hitch. They just forced it on pushing down part of the bumper. So one of two things clearly happened 1) either they didn't know it was the wrong part or 2) they knew it was incorrect and put it on anyway. Either way, not what you want. I take it in, they admit it's incorrect and will order the correct part. Part comes in, they "replace" it. I use quotes because it absolutely looks like they just cut a hole out of the existing bumper. Would it be worth the time and effort to argue with them... absolutely not. So they get the three stars for fixing the problems we brought to their attention, just disappointed that they were there to begin with. Maybe this quality of work is standard in the collision repair industry, maybe our expectations are too high.

Sep 05, 2024 · Teri Clark

Staff was very professional and courteous. They fixed my vehicle ahead of schedule and the work they did was amazing. They even offer shuttle service. I would definitely use them again

Nov 08, 2024 · Peter Labosky

They did an excellent job on our Camry. Easy to work with through insurance and they were fairly quick, given the supply chain issues at the time of our service.

Sep 10, 2024 · J R