Oil Exchange

This place is outstanding! I have lived across the street from the Oil Exchange for 21 years and have had many oil changes here on various vehicles. The guys do an awesome job servicing my cars. They are honest, efficient, and go above and beyond to ensure my cars are running great. I have popped in to have my tires filled with air and a top-off of windshield fluid and the crew is always happy to oblige--free of charge! In addition, they help reset my oil light and provide the windshield decal reminders to make my life easier. Keep up the great work.

Feb 19, 2025 · Kathleen Konen

Dropped in for quick oil change on my Ram 1500 Classic. Very quick and courteous service! No hard-sell up charges. Just honest to goodness service. Had them change the air filter too when they showed me how it looked. Luckily, they had it in stock. Love supporting independent businesses that go the extra mile!

Oct 11, 2024 · Mark Newman

They don't replace the bolts on the service covers under the vehicle - my two experiences: 1) Found a cover hanging low to the ground under vehicle. Upon inspection there was a broken zip tie where a bolt should have been - this zip tie had to be installed at my last oil change on 2/5/2024 at the Oil Exchange in Novi (no other place has worked on the vehicle). 2) Today 8/30/2024 - (Note - I installed a new metal shield from Ford under the vehicle a few weeks before hand, due to issue #1 and everything was great). At the oil change I asked that they be careful with the new shield and removing the 3 bolts on the access panel. I heard the impact wrench remove three bolts. At the end of the oil change I only heard the impact wrench 1 time. So I asked about it and was told I must not have been paying attention as he heard 3 or 4 impact events. Then he offered to check and came back and said the 3 or 4 bolts were fine. I asked if it was 3 or 4 bolts (I know it's 3). He then offered to let me check it out. So I went into the pit under the vehicle and found 1 bolt tight, 1 bolt installed but very loose, and 1 bolt missing. The young man said it's fine. I had to insist that they install and torque all three bolts. It took some time to find a replacement bolt with the same pitch, but it has a different head size. Then they installed all three bolts with me watching. I talked to the older man under the vehicle and mentioned my 1st experience (above) and he admitted that they have used zip ties. They seem like nice people, but they don't do a good job and lie about it. This doesn't give me confidence with the rest of the oil change.

Aug 30, 2024 · Ed Peters

Called and got hung up on. Then Called back and got the impression I was bothering them. Asked for price and was quoted more than my lincoln dealer. Asked about bringing my own filter and was told I will still be charged 35. For filter. When I said no thanks I here in a real nasty reply " Fine!" Well lost my business.

Oct 07, 2024 · Vonkoff

Very courteous and kind; highly recommend to come here for your oil change

Feb 13, 2025 · Elizabeth Anthony