Oxford Automotive

I highly recommend Oxfords Automotive Delaware. I took my Land Rover there to have a fuel injector replaced. Even though they didn’t have the part in stock, they had it delivered and installed in less than 3 hours! I really appreciate the staff’s friendliness and the fact that even though I have a somewhat difficult vehicle to service, it didn’t phase them. I will definitely think of them first when I next need my car serviced.

Feb 14, 2025 · Lisa Flanagan

I was looking for a local affordable automotive shop and was given a coupon advert by a family member. After driving through Farmland I dropped off my car for maintenance. They went over work to be done and sent me details by text. They did a great job and I am now going to be a regular customer.

Feb 05, 2025 · Kevin Noble (psuedonemo)

I absolutely recommend Oxford Automotive in Delaware for all of your automotive repair needs. The staff is courteous and thorough. Oxford Automotive sends pictures of what they find during their inspection before they move forward with repairs. They make sure that everyone is on the same page. It doesn't take numerous days or weeks to get your vehicle in. They provide loaner cars in case they will have your vehicle for a prolonged period of time that they loan free of charge. They have proven to be trustworthy and I will continue to do business there.

Jan 29, 2025 · Shane Darst

Always friendly and knowledgeable about what may cause problems. Once diagnosed, I am confident the parts used are OEM quality. Honest evaluations are the rule with excellent communication. All that leads to fairly priced repairs and advice on how best to maintain my vehicle. Oxford is my trusted source for repairs beyond my expertise.

Jan 06, 2025 · Dave Reinker

Where does one initiate the process when a dealer informs them that Chrysler is canceling their warranty? This revelation can be particularly distressing, as most individuals purchase warranties to mitigate the financial burden of larger repairs. My husband and I were astonished when confronted with this situation. Our vehicle, a 2015 Dodge Ram 1500 Big Horn with a 5.7-liter engine, was taken to the dealer for a power steering issue, slip, and a CV axle problem. The dealer submitted a claim for the replacement of the rack and pinion, transmission, and CV axle; however, the transmission was on backorder. Upon retrieving our vehicle, we endeavored to explore our options. As someone with experience in the parts side of the automotive industry, I leveraged my knowledge gained from working with Sale Fix, which afforded me insight into various repair shops. I had always been intrigued by Oxford Automotive, and thus, we opted to have our vehicle inspected there. The technician's assessment was meticulous, and their expertise was evident. For instance, they determined that the vehicle did not require a new rack and pinion, but rather an intermediate steering shaft, which represented a substantial cost savings ($400 vs. $3,000). Additionally, they identified that both lower ball joints needed replacement, a detail overlooked by the dealership. The technician also rotated the tires. Unfortunately, due to the transmission issues, they could not guarantee a solution. I must express my admiration for Kim, the manager of Oxford Automotive, who demonstrated exceptional professionalism. She provided us with a detailed estimate for the necessary repairs, excluding the transmission. After careful consideration, my husband and I concluded that investing $4,000 in repairs without a definitive solution for the transmission was not feasible. We consulted with Kim, and she understood our position. We have decided to take our vehicle to a transmission specialist to explore our options. If the vehicle can be salvaged, we intend to return to Oxford Automotive for the remaining repairs. Notably, in my over 20 years of experience in the automotive industry, this technician is only the second to accurately diagnose an intermediate shaft problem, a testament to their expertise and the high standards of Oxford Automotive.

Feb 06, 2025 · Rebekah Stock