P&A Auto Electric

This review is long overdue, but needs to be said. I reached out to the mechanic a few weeks ago because my car had an ignition failure after a private locksmith I purchased de-programmed my key fob and key, and my car wouldn't start the night before. Let me tell you - I called them first thing in the morning on a terrible rainy day when I had to take off work for this mess. The mechanic listened carefully to my concern and notified his supervisor. The super was so generous that he allowed the mechanic to drive directly to my home, open the hood and check out the problem from my car! He was also incredibly honest and admitted that the problem required a different electrical specialist to adjust the ignition and my key settings. He gave me the number of the individual directly and I was able to get my car fixed the same day, within hours! And on top of it, he didn't take a single penny for the generosity and time he showed. I couldn't believe it - what an incredible mechanic shop! I will definitely take my car there in the future should I bump into any electrical problems. Very hard working, honest people who have truly exceptional customer service and go above and beyond. Highly recommend!

Dec 16, 2024 · G

Called to ask a question about my vehicle and they were rushing me off the phone. Then i finally tried to explain what was wrong with my vehicle but before i could finish I was immediately told they don’t deal with that get a mechanic bye. I don’t know how you do business, but there are ways you tell people you don’t do certain things not just dismissive. It’s rude and disrespectful.

Jan 03, 2025 · Hernan Duran

Excellent service and extremely knowledgeable staff. I put the starter on the table and the man replied Mercedes. Didn’t even have to tell him make and model

Mar 13, 2024 · George Pefanis

Purchased several rebuilt alternator from here and never had an issue. Last one I purchased is still on my current car and is still putting out 14.5v. They all come with a warranty. The service is very friendly and the prices are more than fair.

Jul 05, 2020 · n0to -

Came in for a part for an older alternator which they usually don't stock and while they did not have it new gave me two tested used parts and would not accept a dime. Turns out I misdiagnosed the problem and brought them my unit the next day which they were able to turn around and upgrade for me in under 30mins out the door. Don't usually write reviews but rarely come across a biz of any type with such outstanding customer service.

Aug 04, 2018 · Kevin Gomez