Pacific Autow Center | 24/7 Towing San Diego

Thank you for your kindness and quick service. Your staff has been very supportive and answers all of my questions directly and with truth. I am forever thankful for the recommendation for Philips tow service. It was a pleasure to get to meet you today also. I know my car will be taken in good care. You can tell that your staff enjoys their job and enjoys helping people. I will definitely be referring your company for anyone who may need a tow in the future. Thank you for helping me to remain calm while dealing with the stress of having a breakdown in my transportation at this time. Thank you for your services with a smile! May your business and staff continue to prosper!

Jul 08, 2024 · Tarlease Jones

I know people HATE tow companies, but today they helped me massively. I needed a car towed to the mechanic ASAP and they were available in 30 minutes. There was even confusion about the drop off location and they fixed everything. Big shout out to Adrian. He was very professional. Will be calling them again for my towing needs!!

Feb 11, 2025 · Brendan Law

I needed a jump start in La Jolla. I called several services with some wanting as much as $275 for the service. Pacific Autow came through for me at a fraction of that price. Andy, the dispatcher, was responsive to my calls and texts. He had a very compassionate, friendly demeanor that put my stressed mind at ease. When Wissam, the driver, arrived, he was very friendly, knowledgeable and a fun guy to chat with while my battery was charging. The first thing he did was state what he understood the quoted price to be and if I was in agreement. No shadiness which is what I’ve encountered before with other roadside services so that was unexpectedly refreshing. He wasn’t interested in simply passing enough current for the car to start immediately. Although I imagine that he would have obliged if I wanted to just start and go I appreciated him not rushing the process as that saved some wear and tear on my alternator. He knows how to deliver stress-free, quality roadside service. I tried to tip Wissam and he politely refused twice, saying that me being respectful towards him was enough of a tip. Andy followed up with me afterwards to make sure that all was good to go. These two guys deserve plenty of respect. I highly recommend them for your roadside needs!

Jan 03, 2025 · Anthony Vriethoff

This company towed my truck after a collision. Friendly receptionist if you make an effort to to be friendly. Customer service for towing to collision repair left a lot to be desired. Very Slow despite the tow driver being available and cleaning his car while I waited.

Jun 19, 2023 · Brad N

Absolutely Terrible Experience - Avoid This Towing CompanyI had the worst experience with this towing company. Their driver completely blocked the entrance to our apartment complex, making all residents wait over 50 minutes just to move one car. When I politely tried to speak to him, I was met with extreme rudeness and an unprofessional attitude. To make matters worse, their customer service was just as unhelpful and dismissive. This company clearly doesn't value their customers or respect people's time. I strongly recommend avoiding them at all costs.

Sep 07, 2024 · sarvesh Kumar