Packard Auto Repair & Service Center

Excellent customer (and technical!) service. Earlier this month, my Volkswagen’s transmission was completely damaged and my car was not drivable. After some back and forth with other shops and my warranty provider, Packard Auto was able to diagnose, service, and return my car all before the New Year! I am so thankful for you guys! Will 100% be recommending to anyone I know as well as returning as a customer when I need to. :-)

Dec 31, 2024 · joe brown

My dry shaft broke on New Years day! Ahmad found a replacement part and had me on the road in less than 2 hours and had reasonable prices. Such a blessing! 10/10!

Jan 01, 2025 · Johari Shuck

I had a nail in my tire and they fixed it quickly. When you walk into the service room, you'll find everyone smiling and very friendly.

Jan 20, 2025 · beng beng

best car repair in town would recommend to others good employees good vibes overall they have good work ethics, they are also hard workers and fair pricing deserves these 5 stars and more!!!!!

Jan 07, 2025 · Janan Ishreiteh

I was referred to this place through DHS, as I was in the foster care system and they cover up to $900 in repairs. I went in to get my AC repaired and after taking a look at my car they wrote be an estimate that included : $889 for the air compressor $180 to remove and replace the compressor $120 for AC recharge service With the grand total coming up to $1266.35 and it wasn’t even guaranteed that it would fix the problem. I thought that was ridiculous so I went to another shop and he fixed my AC in less than 15 minutes by filling it up with a gallon of Freon and he charged me $75. He also said he didn’t see anything wrong with the compressor and he also pulled up his computer and showed me how much it would cost to order the compressor and it was only $131 so the total cost to fix it would be between $5-800 max depending on the severity of the issue. Anyways I’m so glad I did my research because this place is obviously overcharging. I would be careful especially if you are a young adult who is working with DHS to get your car fixed because they will take advantage of that. The other place I went to was called alignment plus, he won’t scam you and he will give you fair honest prices. I did take my car to get looked at and that is the quote you guys gave me so you are obviously overcharging. Don’t lie.

Jan 25, 2025 · Shyra Divine